OEM Network Gateway Control Module for 2017-2024 Audi & Volkswagen

• Standard shipping: 3-7 business days via UPS Ground
• Parts are carefully packaged to prevent damage during transit

Supplier-stated warranty for this part: “1 YEAR STANDARD WARRANTY” (shown verbatim from the supplier's listing — where it differs from our standard terms, the supplier's stated coverage applies)

All used parts include a 1-year warranty from the date of purchase.

• If your part fails within 1 year, we will send a replacement
• Refunds are only issued if we cannot provide a suitable replacement
• Warranty covers defects — not installation errors, misuse, or damage after installation

Note: Warranty is for replacement, not refund. A part failing on day 80? We'll replace it. But the return window for refunds is 30 days.

If your part arrives damaged:

• Stop immediately — do not install the part
• Keep all original packaging and boxes
• Take clear photos of the damage and packaging
• Contact us within 48 hours of delivery

We will handle the carrier claim. You are not responsible for shipping damage — we just need your help documenting it.

Orders can be cancelled before shipment for a full refund. Once shipped, cancellations follow our return policy.