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2018-2020 Audi SQ5 ZF 8HP65A Transmission: Problems, Identification, and Used Replacement

Identify the exact TVC code variant, understand common mechatronic and Quattro failures, and learn when replacing with a used OEM unit is the smartest fix.

22 minutes to read 2018-2020 Audi SQ5
Difficulty
5/5
Est. Time
14 hrs
DIY Doable?
🔧 Shop
Shop Labor
$1,200 - $2,600
Used OEM Price
$2,500 - $5,500
⚠️ Drivable, but... — You can drive with minor shifting issues, but a loss of reverse or the vehicle entering limp mode will severely limit or prevent normal operation.
Key Takeaways
  • Before purchasing a used transmission, you must verify it has the three-letter code 'TVC' to ensure compatibility with a 2018-2020 Audi SQ5.
  • After installing a used unit, the vehicle's 'Component Protection' anti-theft system will lock the transmission in limp mode until it is removed by an Audi dealer or specialist with online diagnostic tools.
  • Always replace the plastic oil pan/filter assembly (Part No. 0D5 398 009 C) and use only the specified ZF LifeguardFluid 8 (VAG G 060 162 A2) during installation to prevent contamination and damage.
  • Many shifting problems can be resolved with a TCM software update (per TSB 37-23-02) or a fluid service, which are much cheaper alternatives to a full replacement.
  • The transmission contains three separate fluid chambers (ATF, front differential, center differential) that all require specific fluids and must be serviced correctly.
The ZF 8HP65A is a sophisticated 8-speed automatic transmission used in the 2018-2020 Audi SQ5. It is designed for a longitudinal engine layout and integrates with the Quattro all-wheel-drive system. The unit contains an integrated front differential and a Torsen center differential to manage power distribution to all four wheels.

Identifying the Correct 2018-2020 Audi SQ5 Transmission

A close-up of the identification tag on an Audi SQ5 ZF 8HP65A transmission showing the three-letter code.
Locate the three-letter transmission code (e.g., 'TVC') on the identification plate near the oil pan or on the vehicle data sticker in the trunk.

The 2018-2020 Audi SQ5 uses a specific variant of the ZF 8HP family of transmissions, a sophisticated 8-speed automatic. 🎬 See this complete ZF 8-speed transmission guide Audi's internal designation for this gearbox is AL552-8Q, also known by the type code 0D5. It is an all-wheel-drive unit designed for a longitudinal engine layout, featuring an integrated front differential and a Torsen center differential.

The most critical step before purchasing a used transmission is to confirm the exact variant. For this specific application, you must verify the three-letter transmission code:

  • Transmission Code: TVC

Pro Tip: You can find the 'TVC' code in two primary locations. The first is a metal identification plate or tag on the underside of the transmission case itself near the oil pan. The second is the white paper vehicle data sticker, typically found in the trunk near the spare tire well or inside the original maintenance booklet. Always confirm your vehicle is a 2018-2020 Audi SQ5 equipped with the 3.0L Turbocharged V6 engine.

Warning: Do not assume a transmission from another Audi model will fit. While vehicles like the S4, S5, Q7, A6, A7, A8, and various VW/Porsche models use versions of this same transmission family, they have critical differences. These include different mounting brackets, wiring harnesses, internal gear ratios, and the software calibration of the mechatronics unit. Ordering a unit from any vehicle other than a 2018-2020 SQ5 will lead to installation and compatibility problems.

Common Failure Symptoms

The digital dashboard of an Audi SQ5 displaying a 'Transmission Malfunction' warning message.
A 'Transmission Malfunction' or 'Electrical System Fault' message on the dashboard often indicates the TCM has entered a protective limp mode.

Before condemning the entire transmission, it is important to recognize the symptoms. Some issues can be resolved with software updates or fluid changes, while others point to internal mechanical failure requiring a full replacement.

  • Loss of Reverse or Slipping Gears: A severe symptom where the transmission fails to engage Reverse or slips out of gear under load. This often points to an internal hydraulic or clutch pack failure.
  • Harsh or Delayed Shifting: The vehicle may exhibit jerky or abrupt shifts, particularly noticeable during low-speed driving, when cold, or when coming to a rolling stop.
  • Drivetrain Vibrations or Shuddering: A humming, droning, or vibrating feeling that can be felt through the cabin, especially during tight turns or under acceleration. This is often related to the Quattro all-wheel-drive system's clutch pack.
  • Transmission Malfunction Warnings: The dashboard may display a "Transmission Malfunction" or "Electrical System Fault" message, often putting the vehicle into a protective "limp mode" with limited gear availability.

Diagnostic Flowchart

A complete used ZF 8HP65A (0D5) transmission assembly for an Audi SQ5.
The Audi SQ5 uses the AL552-8Q (0D5) variant of the ZF 8HP family. Ensure the replacement unit matches your specific TVC code.
A systematic guide to diagnosing the AL552-8Q (0D5) transmission to determine if a full unit replacement is required or if software/fluid remedies apply.
Does the vehicle exhibit a loss of reverse gear or slipping clutches?
Has the Transmission Control Module (TCM) been updated per TSB 37-23-02?
→ Perform TCM software update to the latest version to address hydraulic/clutch engagement bugs.
Does the slipping or loss of reverse persist after the software update?
Is the internal mechanical damage or mechatronic failure confirmed beyond software/fluid fixes?
Are you sourcing a used replacement unit?
→ Verify the 'TVC' code on the transmission tag, install with a new torque converter seal, and use ODIS/GeKo to remove Component Protection.
🎬 Watch: How the Audi transmission component protection system works
→ Purchase a New (OEM) or Remanufactured AL552-8Q unit and install using the Audi T40263 counterhold tool.
→ Replace only the mechatronics unit (electro-hydraulic control body) and re-evaluate shifting performance.
→ Reset transmission adaptive learning values using a diagnostic tool and perform a test drive.
→ Use ODIS or VCDS to check for mechatronic-specific fault codes and inspect the main pressure valve for wear.
Is the primary symptom a humming, droning, or vibration during tight turns?
→ Perform TSB 2059057: Drain and replace the AWD clutch fluid (ATF) and reset learned values in the control module.
Are there signs of harsh/delayed shifting or fluid leaks from the pan/sleeve?
→ Replace the plastic oil pan (0D5 398 009 C), integrated filter, and mechatronic sealing sleeve 🎬 Watch: Step-by-step ZF 8HP transmission fluid and filter replacement using ZF LifeguardFluid 8.
Are there grinding/clunking sounds in gear or slipping in high gears (D/E clutch packs)?
Is the internal mechanical damage or mechatronic failure confirmed beyond software/fluid fixes?
Are you sourcing a used replacement unit?
→ Verify the 'TVC' code on the transmission tag, install with a new torque converter seal, and use ODIS/GeKo to remove Component Protection.
→ Purchase a New (OEM) or Remanufactured AL552-8Q unit and install using the Audi T40263 counterhold tool.
→ Replace only the mechatronics unit (electro-hydraulic control body) and re-evaluate shifting performance.
→ Perform a high-pressure transmission cooler-line flush and verify fluid levels at 30°C-50°C while idling.

Known Issues, TSBs, and Recalls

Several documented issues exist for this transmission and its related systems. Always have a qualified technician diagnose the vehicle, as some problems have simpler fixes than a full replacement.

Loss of Reverse / Clutch Slippage

TSB Number 37-23-02 (NHTSA ID: 10247348)
Affected Years 2018-2020
Symptom Potential loss of reverse gear or slipping clutches.
Remedy This issue may be correctable with a Transmission Control Module (TCM) software update or, in more severe cases, replacement of the mechatronics unit (the internal electro-hydraulic control body).

Quattro Drivetrain Vibration or Binding

TSB Number 2059057 / 2055123/5 (Multiple revisions exist)
Affected Years 2018-2020 (and beyond)
Symptom A distinct humming, droning, vibration, or rubbing sensation when making tight turns, such as in a parking lot. It can also occur when driving straight, especially on wet roads.
Remedy Audi considers this a "comfort complaint" that does not affect the service life of the components. The official fix involves draining and replacing the all-wheel-drive clutch fluid (ATF), sometimes multiple times, and resetting the learned values in the control module using a diagnostic tool.

Mechatronic Issues

Issue Wear in the main pressure valve of the mechatronics unit or other internal faults can cause a range of shifting problems, from harsh engagement to fault codes.
Affected Years Primarily noted in earlier-generation 8HP units but can occur on all model years.
Remedy Depending on the fault, a technician may be able to replace a specific solenoid or the entire valve body. In many cases, the solution is to replace the complete mechatronics unit, which is a complex and costly repair.

Replacement Cost Comparison

When facing a major transmission failure, buyers have several options. Costs vary significantly based on the type of part and local labor rates. Labor for this job is intensive, typically estimated between 8 and 14 hours.

Part Type Estimated Part Cost (USD) Estimated Installed Cost (USD)
New (OEM) $9,500 - $11,000+ $10,700 - $13,600+
Remanufactured $4,500 - $7,500 $5,700 - $10,100
Used (OEM) $2,500 - $5,500 $3,700 - $8,100
Labor Only $1,200 - $2,600

Installation and Programming: Key Considerations

A technician using Audi ODIS diagnostic software to program a replacement transmission.
Post-installation requires specialized software like ODIS to remove Component Protection and perform the necessary adaptation for the used unit.

Installing a used transmission in an Audi SQ5 is an expert-level task that requires specialized tools and knowledge, particularly regarding the vehicle's anti-theft system.

Component Protection: The #1 Gotcha

Warning: This transmission's internal control module (TCM) is equipped with an anti-theft system called Component Protection. After a used transmission is installed, the vehicle will start, but the transmission will be locked in a "safe" or "limp" mode, and it will not shift. This is not a defect in the transmission. The Component Protection must be removed by an Audi dealer or a qualified independent shop with an official online diagnostic tool (ODIS) and a security connection (GeKo) to Audi's servers. This procedure electronically marries the used part to the vehicle.

Required Parts, Fluids, and Tools for Installation

To ensure a successful installation and long service life, the following parts, fluids, and tools are required:

  • Transmission Fluid: Use only the specified ZF LifeguardFluid 8 or the VAG equivalent (G 060 162 A2). Using a generic multi-vehicle fluid will cause damage.
  • Oil Pan and Filter: The plastic oil pan has an integrated, non-serviceable filter. It must be replaced with a brand-new assembly (VAG part number 0D5 398 009 C or equivalent) and new pan bolts to prevent contamination.
  • Seals: Always install a new input shaft/torque converter seal.
  • Auxiliary Fluids: This transmission has three separate fluid chambers. The main automatic transmission fluid (ATF), the front final drive gear oil (Castrol BOT851L / VAG G 052 190 D0), and the center differential (transfer box) gear oil must all be the correct type and filled to the proper level. Do not mix up the fill/drain plugs.
  • Special Tools: You will need an Audi-compatible diagnostic scan tool (ODIS with online GeKo access, or VCDS), a heavy-duty transmission jack, an engine support bar / subframe support fixtures, a crankshaft counterhold tool (Audi T40263) and adapter (T40314), and a fluid fill pump with a hook-style adapter.

Pro Tip: The fluid level check procedure is extremely sensitive to temperature. The final fluid level must be set while the vehicle is level, the engine is idling, and the transmission fluid temperature is strictly between 30°C and 50°C, as measured by a diagnostic scan tool. Checking the fluid with the engine turned off will cause fluid to pour out and leave the unit underfilled.

Additional Install Gotchas

  • Torque Converter Seating: Ensure the torque converter is fully and deeply seated (you must feel two or three distinct drops) before bolting the transmission to the engine. Failing to do this will crack the internal oil pump gears upon startup.
  • Coolant Line Alignment: Pay close attention to cooler lines and brackets to prevent metal lines from rubbing against the subframe or transmission case. A high-pressure transmission cooler-line flush is also required.
  • Wiring Harnesses: Wiring harnesses differ between vehicle models. Ensure the unit is sourced from the exact SQ5 application to prevent pinout mismatches.

What Fails at Every Mileage Band

Pro Tip: The mileage bands below describe the typical condition of used replacement units at that mileage. The checklists provided are critical steps you must take while installing the purchased transmission to ensure it lasts.

Under 60,000 Miles

Transmissions in this range are generally in excellent mechanical condition. Known failures are mostly software-related, causing jerky or delayed shifting (especially from a rolling stop or when cold). Loss of reverse or clutch slippage may occur but is often addressed by a TCM software update (TSB 37-23-02). Vibrations related to the Quattro AWD system may also appear, remedied by a fluid change (TSB 2059057). In rare cases, internal transmission pump failures have been reported at very low mileage.

  • Do during install (required): Perform a TCM software update to the latest version to address any known factory bugs or shifting complaints.
  • Do during install (recommended): Reset transmission adaptive learning values to allow the unit to learn the new owner's driving style.
  • Cheap insurance while the engine is out: If purchasing a very low-mileage unit, ensure all Technical Service Bulletins (TSBs) have been performed.

60,000 to 100,000 Miles

At this stage, mechatronic (valve body) issues become more common. Main pressure valve wear and solenoid failures can lead to erratic shifting, harsh engagement, and eventually limp mode. Increased harshness in shifting, juddering, or delays that are not resolved by a simple fluid service may point to developing mechatronic or clutch pack issues. Fluid leaks from the pan gasket, electrical connector sleeve, or cooler lines can lead to low fluid levels and subsequent damage if ignored.

  • Do during install (required): Perform a full fluid and filter service. This involves replacing the plastic oil pan (which has an integrated filter), pan bolts, and filling with specified ZF Lifeguard 8 fluid.
  • Do during install (recommended): Replace the mechatronic sealing sleeve (a common leak point) while the pan is off. This is an inexpensive part that is much more labor-intensive to replace later.
  • Cheap insurance while the engine is out: Inspect and consider replacing other external seals, such as the input/output shaft seals and axle seals, as a preventative measure.

100,000 to 150,000 Miles

Internal wear items like the "D" and "E" clutch packs can begin to fail at this mileage, leading to slipping in higher gears or a shuddering reverse. Torque converter issues, such as worn needle bearings, can cause a grinding or clunking sound when in gear. Solenoid failures become more common, especially if fluid changes have been neglected, leading to poor shift quality and potential overheating.

  • Do during install (required): All items from the 60-100K band are critical at this mileage.
  • Do during install (recommended): Strongly consider replacing the entire mechatronics assembly if the budget allows. Rebuilders note this is the single most expensive component but also a primary source of drivability issues and failure.
  • Cheap insurance while the engine is out: Given the mileage, replacing the torque converter during the swap is a significant 'insurance' policy against future failure, as it requires removing the transmission again to service.

Over 150,000 Miles

Failures at this high mileage are typically due to accumulated wear and tear on internal hard parts like clutch packs, bushings, and the torque converter. Complete failure where the vehicle will not move can occur if multiple internal components (like clutches or the oil pump) are worn beyond their service limit. While the core mechanicals are robust, neglected fluid leaks are a common cause of failure at high mileage.

  • Do during install (required): A complete flush of the transmission cooler and lines is non-negotiable to prevent contamination from the previous failed unit.
  • Do during install (recommended): Assume the unit will need a comprehensive service. All items from the lower mileage bands should be performed.
  • Cheap insurance while the engine is out: At this stage, installing a used transmission without a professional inspection and replacement of key wear items (seals, mechatronic sleeve, torque converter) is a significant gamble.

Real Owner Experiences

The following table highlights real-world experiences from Audi owners dealing with ZF 8HP transmission issues across various mileages.

Source Mileage What Happened Cost
AudiWorld Forums Under 1,000 miles An owner of a 2021 Q5 reported a loud electrical whining/humming sound during acceleration and deceleration. The dealer first replaced the transmission pump, but the noise persisted, leading to a full transmission replacement. N/A (Warranty)
AudiWorld Forums 27,000 miles A 2018 Q5 owner noted slight clunking and vibrations during rolling stops and in stop-and-go traffic, describing the feeling as 'truck-like'. N/A (Considered normal behavior by some)
Reddit r/Audi 55,000 miles An owner of a 2018 S4 (which uses a similar ZF8 transmission) reported 'super grabby' shifting and harsh downshifts when cold. A full transmission service including a new pan, filter, and fluid resolved the issue, making the shifts 'smooth as butter'. N/A
YouTube 60,000 miles (on used unit) Audi C7 owner quoted $10,000 - $11,000+ for a new transmission. Purchased a used 60k-mile transmission from a specialty recycler and had an independent shop install it. Approx. $3,000 total ($500 used transmission, ~$200 fluids/filter, $1,800 labor)
AudiWorld Forums ~70,000 miles A Q5 with an S-Tronic started to judder when slowing to a stop. A fluid change did not fix the issue, and multiple dealer visits for software adaptation resets also failed to resolve it. N/A
Carly Community 120,851 km (~75,000 miles) A 2018 SQ5 diesel owner experienced unresponsive paddle shifters, grinding noises, gear slipping, and limp mode. Diagnosed as a defective transmission control unit (TCU/Mechatronics). Replacing and reprogramming the control unit resolved the problems. N/A
Reddit r/Audi 93,000 miles A prospective buyer of a 2018 SQ5 with 93k miles was advised by forum members to ensure the transmission is serviced immediately, as the 'lifetime' fluid claim by Audi is disputed by the transmission manufacturer, ZF. N/A
Reddit r/Audi 100,000 miles An owner of a 2019 SQ5 hit 100k miles with no issues but was advised by the community to change the transmission and differential fluids as preventative maintenance for long-term ownership. N/A
Next Gen Drivetrain, Inc. 100,000 miles A 2014 SQ5 developed a 'clunk' at low speeds when accelerating or decelerating, even after a recent fluid service. This can be indicative of torque converter or internal mechanical wear. N/A
AudiSRS.com 120,000+ miles Forum members noted seeing high-mileage cars on their original transmissions, some of which had not had regular fluid changes, though failures are also reported. N/A
Reddit r/Audi 130,000 Km An owner of a 2016 Audi S7 was quoted $10,000 for a mechatronic unit, or $27,000-$32,000 for a full transmission replacement at a dealer. Took the car to an independent German auto shop for a second opinion. Not specified
Reddit r/Audi 190,000 miles An owner of a 2018 Q5 reported the car is mechanically sound with no major issues, demonstrating the potential longevity of the B9 platform with proper care. N/A
Reddit r/Audi 336,000 miles An owner reported their 2012 Q5's original ZF8 transmission reached 336k miles before the chassis was retired. N/A
Audi technician comment on Reddit Over 150,000 miles An Audi technician stated they have never seen a 100% internally failed ZF8 transmission but have seen failures caused by neglected fluid leaks. They've seen many units over 150k miles with no problems. N/A
Reddit r/AudiS4 Not specified An owner of a 2013 Audi S4 was quoted $15,000 - $20,000 CAD at a dealer for a full transmission replacement. Owner suspected it was only a clutch issue. Not specified

Repair or Replace?

Deciding whether to repair your existing transmission or replace it entirely depends heavily on the specific failure mode. Dealers often push for full replacements even for minor issues, quoting that repairs are "risky." However, independent specialists can often save you money.

  • Software Glitches / Minor Shifting Issues: If you are experiencing jerky shifting from a rolling stop or inconsistent behavior without hard fault codes, a repair makes sense. A TCM software update or an adaptive learning reset typically costs between $200 and $600 and can often resolve these issues without physical parts replacement.
  • Component Protection (CP) Lockout: This is not a failure, but a required step after installing a used transmission. An Audi dealer or a specialist with online ODIS/GeKo access must perform this service to make the unit functional. This typically costs $350 to $600. It is a common mistake to assume a newly installed used transmission is faulty when it is only locked by CP.
  • Mechatronic Unit Failure: If fault codes point specifically to the mechatronic unit (solenoids, sensors, or valve body) and there is no evidence of widespread mechanical damage (like metal debris in the fluid), repairing is significantly cheaper than a full replacement. Independent specialists typically charge $1,800 to $4,500 for this repair, whereas a dealer may quote up to $10,000.

When Replacement is Smarter: Replacement is the better option when there is catastrophic internal mechanical failure, such as broken gear sets, a cracked case, or significant metal contamination in the fluid from multiple failed components. In these cases, the cost of a full rebuild often approaches or exceeds the cost of a quality used or remanufactured unit. Used units typically run $2,500 to $5,500.

Questions to Ask Your Installer

Before handing over your vehicle, ask your mechanic these critical questions:

  • Are you experienced with the ZF 8HP transmission family, specifically in Audi Quattro applications?
  • Do you have the Audi-specific ODIS diagnostic tool with an online GeKo subscription to remove Component Protection, or will I need to take it to a dealer for that step?
  • Does your quote include the three separate fluid services (ATF, front differential, center differential) using the exact specified fluids?
  • Will you be replacing the plastic oil pan/filter assembly with a new OEM or equivalent part?
  • How will you verify the torque converter is fully seated before installation to prevent damage to the oil pump?
  • What is the source and warranty on the used or remanufactured transmission you are quoting?

Freight and Delivery Reality

A used transmission assembly securely strapped and wrapped on a wooden pallet for freight shipping.
Used transmissions are heavy freight items typically delivered via LTL carrier on a pallet; ensure you have a way to offload the unit upon arrival.

If you are purchasing a used transmission online or from a recycler, you must be prepared for how it ships. This is a heavy, bulky industrial component.

  • Size and Weight: A complete ZF 8HP65A transmission assembly for the SQ5 weighs approximately 212 lbs and measures roughly 28" x 20" x 18" before crating.
  • Shipping Method: Because of its size and weight, it ships as Less-Than-Truckload (LTL) freight strapped to a wooden pallet. It will NOT arrive via standard parcel services like UPS Ground or FedEx Home Delivery.
  • Delivery Requirements: You must have a commercial address with a forklift or loading dock, or you must request a truck equipped with a liftgate to lower the pallet to the ground.
  • Inspect Before Signing: When the freight carrier arrives, inspect the transmission carefully before signing the delivery receipt. Look for cracked housings, broken sensors, or damaged oil pans caused during transit. Once you sign, you accept the condition of the freight.
  • Pre-Purchase Verification: A reputable seller will conduct a pre-purchase verification interview with you. They will ask for your VIN or the TVC code off your original transmission to guarantee fitment before they put the unit on a pallet.

Frequently Asked Questions

Can I use a transmission from an Audi S4?

No. While the S4 uses a similar ZF 8-speed transmission, it has different mounting brackets, internal programming, and potentially different gear ratios. You must use a unit with the code TVC from a 2018-2020 SQ5.

My shop installed a used transmission and it won't shift. Is it broken?

It is most likely not broken. The transmission is in limp mode because of the Component Protection anti-theft system. The vehicle must be taken to an Audi dealer or a specialized shop with the proper online tools (ODIS and GeKo access) to have the component protection removed, which will unlock the transmission's functions.

Why do I have to replace the plastic oil pan?

The transmission fluid filter is built directly into the plastic oil pan. It cannot be replaced separately. Reusing the old pan would introduce old, contaminated fluid and a clogged filter into your replacement transmission, which could cause immediate problems and void any warranty.

What is the expected service life of the ZF 8HP65A?

The ZF 8HP65A transmission is widely regarded as robust and reliable, with many owners reaching 150,000 to 200,000 miles or more with proper maintenance. The single most critical factor for longevity is performing regular fluid and filter services every 50,000 to 75,000 miles, as recommended by the manufacturer (ZF). This contradicts Audi's "lifetime fluid" marketing claim.

What is included with a used transmission assembly?

A standard used assembly includes the transmission case, internally lubricated parts, extension/tail housings, the plastic transmission oil pan, and the torque converter. It does NOT include external sensors, external wiring harnesses, the shifter assembly, linkage/cables, the flexplate/flywheel, or external cooler lines.

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Technical Specifications

OEM Part Numbers: 0D5 398 009 C G 060 162 A2 G 052 190 D0

Manufacturer: ZF; Family: 8HP; Model: 8HP65A; Audi Designation: AL552-8Q; Audi Type Code: 0D5; Transmission Code: TVC; Drivetrain: All-Wheel-Drive (Quattro); Engine Layout: Longitudinal; Features: Integrated front differential, Torsen center differential; Weight: Approx. 212 lbs

Wrenchy
Article researched & written by
Go-Parts' AI research assistant. Every article is backed by live web research, verified OEM data, and real technician knowledge — so you get accurate, up-to-date information you can trust.
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The information in this article is provided for general reference and educational purposes only. Vehicle specifications, procedures, and part compatibility can vary by production date, trim level, and region. Always consult your vehicle's factory service manual and verify part numbers before purchasing or performing repairs. Safety-critical components such as airbags, seat belts, and braking systems should be installed by a qualified professional.

Year Coverage
This article covers the ZF 8HP65A Transmission for:
  • Audi SQ5: 201820192020
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