2023-2025 Toyota Sequoia Power Tailgate: Why It Fails to Close and How to Fix It

Known Issues for 2023-2025 Models

The third-generation Toyota Sequoia is still a relatively new vehicle, but some early patterns of power liftgate issues have emerged. The most frequently reported problem is not with the motors themselves, but with the associated sensors.

Pinch Sensor Problems

Numerous owners have reported that their power tailgate will open correctly but will not close with the power button. When the button is pressed, the vehicle often emits two beeps and nothing happens, forcing a manual closure. This issue is frequently traced to a faulty or misaligned pinch sensor. The pinch sensor is a safety feature, a long plastic or rubber strip along the side of the liftgate opening, designed to detect obstructions and reverse the gate's direction. When this sensor fails or sends an incorrect signal, the system believes something is in the way and refuses to close. 🎬 Watch this troubleshooting guide for common rear gate closing issues. Some owners have had success temporarily resolving the issue by repeatedly pressing along the sensor strip to 'unstick' it. This problem may occur more frequently after rain or a car wash.

Rear Window Latch

Another common source of liftgate malfunction is tied to the new flip-up rear window. Unlike the previous generation's roll-down window, the 2023+ Sequoia has a smaller glass hatch that can be opened independently. If this glass is not fully latched and closed, the power liftgate will be disabled as a safety precaution. The system may unlatch the tailgate but will not power it open or closed. Before assuming a motor failure, always check that the rear glass is securely latched.

Symptoms of a Failing Tailgate Lift Motor

While sensor issues are common, the lift motors themselves can also fail. Here are the primary symptoms pointing to a problem with one or both of the motorized actuators:

• Slow or Strained Operation: The liftgate moves noticeably slower than it used to, or seems to struggle to lift or close.
• Grinding or Clicking Noises: Unusual mechanical sounds from the rear pillars during operation often indicate worn or broken gears inside the motor assembly.
• Stops Mid-Travel: The tailgate starts to open or close but stops partway through its cycle.
• Fails to Stay Open: If the gate opens but then slowly drifts down or slams shut, the internal mechanisms of the motor units have failed. This is a significant safety hazard.
• Burning Smell: A distinct burning odor from the rear of the vehicle when operating the liftgate points to an overheating electric motor.
• Complete Failure: The power function does not work at all, and the gate can only be operated manually.

Cost Comparison for Tailgate Lift Motor Replacement

Replacing the power liftgate motors can be expensive, especially at the dealership. This table breaks down the estimated costs. Note that these are for a single motor; costs will double if both are replaced.

Buying a Used Tailgate Lift Motor

Given the high cost of new OEM motors, a used OEM part is an excellent value. Because the 2023-2025 Sequoia is so new, used parts will likely come from very low-mileage vehicles. Here’s what to look for:

• Verify Part Numbers: Ensure the part number on the used motor exactly matches the one you are replacing. The right-side motor is different from the left. The known OEM part numbers are 68910-0C041 (Right) and 68920-0C011 (Left).
• Inspect for Damage: Check the motor housing for any cracks or signs of impact. Look closely at the electrical connector and pins to ensure they are straight and free of corrosion. The extendable rod should be straight and free of any bends.
• Ask for Donor Vehicle Information: Request the VIN and mileage from the vehicle the part was removed from. This helps confirm compatibility and gives you an idea of the part's service life.
• Why Used OEM is a Smart Choice: For a component like this, OEM fit and quality are critical. A used OEM motor guarantees perfect alignment with mounting points and correct communication with the vehicle's electronics, avoiding the potential compatibility issues that can arise with aftermarket parts, especially for newer models.

Replacement Overview

Replacing the tailgate lift motor is a manageable job for a DIYer with moderate experience.

• Difficulty: 2.5 out of 5
• Estimated Time: 1 hour per side

The general process involves:

1. Support the Tailgate: Before starting, securely prop the tailgate in the fully open position. A strong helper or a purpose-built hood/tailgate prop is essential. Failure to do so can result in injury or damage to the vehicle.
2. Remove Interior Trim: Carefully remove the upper interior trim panels in the cargo area to access the motor. These are typically held on by clips and may require a plastic trim removal tool to avoid scratching the panels.
3. Disconnect and Unbolt: Disconnect the electrical connector from the motor. Remove the bolts securing the motor at the top and bottom.
4. Install New Motor: Installation is the reverse of removal. Attach the new motor, reconnect the electrical plug, and replace the trim panels.

Recalls and Technical Service Bulletins (TSBs)

As of early 2026, there are no specific recalls or TSBs issued by Toyota or the NHTSA for the power liftgate motors on the 2023-2025 Sequoia. There are recalls for other issues such as a tow hitch cover and software for the multimedia display. Always check the official Toyota or NHTSA recall sites with your vehicle's VIN for the most up-to-date information.

Frequently Asked Questions (FAQ)