2009-2020 Dodge Journey Side Window Glass: Tint, Regulators, and Replacement Guide
This guide covers the common failure points, tint variations, and what to inspect when buying a used side window for your Dodge Journey.
- The most common failure is the window regulator breaking, causing the glass to fall into the door; the glass itself is usually reusable.
- Before buying a used rear window, you must verify if you need standard tint or the much darker factory 'privacy glass' to ensure it matches.
- A NHTSA investigation is active for 2009-2020 models due to power window and lock failures potentially trapping occupants, linked to the TIPM electrical module.
- Inspect any used glass for vertical scratches, as this indicates the donor car had a bad regulator that will need to be addressed to avoid damaging the new glass.
Symptoms of Failure
Side window glass itself rarely fails without being physically broken. However, it is often the most visible part of a failing window system. Most "glass problems" are actually caused by the window regulator or motor. Here are the common symptoms and their likely causes:
- Window Falls Into the Door: This is the most common and dramatic symptom. If the window suddenly drops into the door with a thud, it almost always means the window regulator's cable has snapped or a plastic clip has broken. The glass itself is usually undamaged, but the regulator assembly needs replacement.
- Grinding, Clicking, or Creaking Noises: Noises during window operation point to a problem with the regulator or motor. A grinding noise often indicates a failing motor, while clicking or popping can mean a frayed regulator cable or a broken guide. A TSB was issued for a grinding noise from the driver's side window motor/carrier, which may require replacement.
- Slow, Sticking, or Crooked Window: If the glass moves very slowly, gets stuck, or tilts to one side as it moves, the regulator is likely bent, binding, or the motor is failing. This puts extra strain on all components and can lead to a complete failure.
- Vertical Scratches on the Glass: Deep vertical scratches are a red flag. They are caused by a broken or misaligned part of the window regulator dragging against the glass as it moves. Replacing the glass without fixing the regulator will just scratch the new window.
- Window Doesn't Respond to Switch: If nothing happens when you press the switch, the problem could be electrical. This could be a bad switch, a blown fuse, a wiring issue in the door hinge area, or a failed motor. On the Journey, owners have reported intermittent window operation that can sometimes be traced to the master switch module or wiring harnesses.
Safety Warning: The National Highway Traffic Safety Administration (NHTSA) has upgraded an investigation into the 2009-2020 Dodge Journey for failures in the door locks and power windows that could trap occupants in an emergency, such as a fire. This has been linked to the Totally Integrated Power Module (TIPM), which controls the vehicle's electrical systems. While this is an electrical system issue, it highlights the importance of ensuring your windows function correctly.
Buying a Used Side Window Glass
A used OEM window is an excellent, cost-effective choice, as it guarantees a perfect match for tint and curvature. Here’s what to check before you buy:
- Verify the Tint: Standard vs. Privacy Glass. This is the most critical check. Dodge Journeys were available with two types of rear glass: standard light green-tinted glass and a much darker factory "privacy glass." Privacy glass is not a film; the dye is mixed into the glass itself during manufacturing. To check, hold a piece of white paper behind your existing window and the potential replacement. The difference in tint will be obvious. The front door windows will not have the dark privacy tint due to state laws.
- Inspect for Scratches and Chips: Run your fingers along the entire surface and edges. Pay close attention to vertical scratches, which indicate the vehicle it came from had a bad window regulator. Avoid any glass with chips or cracks, especially near the edges, as these can spread from temperature changes and door slams.
- Check the Mounting Points: The glass attaches to the window regulator with plastic clips that are bonded to the glass. Ensure these mounting points are intact and show no signs of stress or damage.
- Confirm the Correct Location: Front, rear, driver-side, and passenger-side windows are all unique and not interchangeable. The part numbers 05076890AC, 5076890AA, and 5076890AB are specifically for the rear passenger-side door glass.
Pro Tip: When a window regulator fails, it's common for people to buy a used regulator and glass assembly together. This can be a good value, but always inspect the glass for scratches first. A scratched glass indicates the regulator was already failing and may not last long.
Known Issues, TSBs, and Recalls
While there are no recalls specifically for the side window glass itself, the power window system on the Dodge Journey has several known issues:
- NHTSA Investigation PE23010 / EA24002: As mentioned, a significant investigation is underway regarding power window and door lock failures across all 2009-2020 models. This is tied to potential failures of the TIPM, which can cause multiple electrical problems, including inoperative windows.
- Window Regulator Failure: The most common mechanical problem is the failure of the window regulator, which causes the glass to fall into the door. This is a frequent complaint among Journey owners.
- TSB 08-224-23: Released in September 2023, this Technical Service Bulletin addresses a grinding noise from the driver's side window motor/carrier assembly. The procedure involves inspecting the unit and replacing it if the noise is present.
- Wiring Harness Issues: Some owners report intermittent window function, which can sometimes be traced to broken wires in the flexible rubber boot between the door and the vehicle body. Constant opening and closing of the door can fatigue these wires over time.
Cost & Replacement Info
Replacing the side window glass on a 2009-2020 Dodge Journey is a manageable DIY project for those with basic tools.
Installation Snapshot
- Difficulty: 3 out of 5
- Estimated Time: 1.5 - 2 hours
- DIY Feasible: Yes
- Process: The job requires removing the interior door panel, carefully peeling back the weather barrier, disconnecting the electrical connectors, and unbolting the window regulator or un-clipping the glass. The glass is released from the regulator clips by accessing them through holes in the door's inner structure. A helper is recommended to hold the glass during removal and installation to prevent it from dropping and breaking. 🎬 Watch: Step-by-step door window replacement guide
Cost Comparison
| Part Type | Estimated Cost |
|---|---|
| New OEM (Mopar) | $140 - $200 |
| New Aftermarket | $85 - $120 |
| Used OEM | $50 - $90 |
| Shop Labor Cost (Glass Only) | $100 - $200 |
| Shop Labor Cost (Regulator & Glass) | $134 - $197 (labor only) |
Frequently Asked Questions (FAQ)
My window fell into the door. Do I need new glass?
Probably not. When a window falls into the door, it's almost always due to a broken window regulator. The glass itself is usually fine. You will need to replace the window regulator assembly. You should inspect the glass for scratches or chips that may have occurred when it fell before reusing it.
How can I tell if I have standard tint or privacy glass?
Look at your vehicle from the side. The front door windows will have a light, standard tint. If the rear windows are significantly darker, you have factory privacy glass. Privacy glass is a dye within the glass, not a film, and it cannot be removed. When buying a replacement, it must match your existing rear windows.
Why do only my rear windows not work from the driver's master switch?
First, check that the window lock-out button on the driver's door switch panel isn't engaged. If it's not, the problem could be with the master switch assembly itself or a wiring issue. Some owners have had to replace the driver's door module to fix this problem.
Can I replace just the window motor?
Yes, on the Dodge Journey, the window motor can be replaced separately from the regulator. It is held on by three T-25 Torx screws. 🎬 See how to replace the window regulator motor However, if the regulator cable is frayed or its plastic parts are broken, you must replace the entire regulator assembly. Many regulators are sold with a new motor already attached.
Helpful Videos
Technical Specifications
OEM Part Numbers: 05076890AC 5076890AA 5076890AB
Tempered safety glass. Available in standard light green tint or optional dark privacy tint for rear windows.
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The information in this article is provided for general reference and educational purposes only. Vehicle specifications, procedures, and part compatibility can vary by production date, trim level, and region. Always consult your vehicle's factory service manual and verify part numbers before purchasing or performing repairs. Safety-critical components such as airbags, seat belts, and braking systems should be installed by a qualified professional.
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