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2013-2019 Cadillac XTS Power Window Motor: Programming, Part Numbers & Replacement

This guide covers common failure symptoms, crucial pre-purchase checks for used motors, and the necessary programming steps for your Cadillac XTS window system.

6 minutes to read 2013-2019 Cadillac XTS
Difficulty
3/5
Est. Time
2 hrs
DIY Doable?
✅ Yes
Shop Labor
$110 - $161
Used OEM Price
$40 - $90
⚠️ Drivable, but... — Yes, but the vehicle is not secure if the window is stuck in the down position, making it vulnerable to theft and weather damage.
Key Takeaways
  • You MUST verify the pin count on your motor's electrical connector before buying a replacement; 2, 6, and 7-pin versions exist and are not interchangeable.
  • A simple 'relearn' procedure is required after installation to restore one-touch auto up/down and anti-pinch safety features.
  • The motor and regulator are typically sold as a single assembly for the XTS; you will likely need to replace both parts together.
  • Common failure symptoms include slow operation, grinding noises, and intermittent function. Check fuses and switches before condemning the motor.
The power window motor in your 2013-2019 Cadillac XTS is the component that provides the force to raise and lower the door glass. It works in conjunction with a window regulator, which is the mechanical track and cable assembly that the glass is attached to. In the XTS, these parts are often sold as a single motor and regulator assembly. The motor receives commands from the window switch on your door panel, but it's more than just a simple motor. It contains integrated electronics that enable features like one-touch express-up/down and anti-pinch safety, which stops the window if it detects an obstruction. This is why programming is often required after replacement.

Symptoms of a Failing Window Motor 🎬 Watch: Signs & Symptoms of a Bad Window Regulator/Motor

A car window stuck in a partially open position due to a failed motor or regulator.
Common symptoms of a failing window motor include sluggish movement, unusual grinding noises, or a window that drifts down on its own.

When the power window motor in a Cadillac XTS begins to fail, it usually provides several warning signs. Diagnosing the issue correctly can help you determine if the problem is the motor, the regulator, or a simpler electrical issue like a fuse.

  • Slow or Sluggish Operation: The window may move up or down much slower than it used to. This can indicate a weak motor that is struggling to move the glass.
  • Grinding, Clicking, or Chattering Noises: Unusual sounds from inside the door panel when you press the window switch are a common symptom. A grinding or clicking noise often points to a problem with the regulator's cables or gears, which are part of the assembly.
  • Intermittent Function: The window may work sometimes but not others. This could be a sign of a failing motor, a loose electrical connection, or a problem with the wiring that runs between the door and the vehicle body.
  • Window Drifts Down: You may find the window has lowered on its own after being parked. This typically points to a failure in the regulator mechanism that can no longer hold the weight of the glass.
  • Total Failure: The window doesn't move at all when you press the switch. While this could be a dead motor, it's also important to check the fuse and the window switch itself first.

Known Issues, Recalls, and Technical Service Bulletins (TSBs)

As of this writing, there are no specific recalls or Technical Service Bulletins (TSBs) issued by the National Highway Traffic Safety Administration (NHTSA) for the power window motors or regulators on the 2013-2019 Cadillac XTS. Most failures are due to normal wear and tear over time. However, it's always a good practice to check for any recent recalls using your vehicle's specific 17-digit Vehicle Identification Number (VIN).

Pro Tip: Before assuming the motor is bad, check the basics. A single non-working window could be the motor, but if multiple windows stop working, the problem is more likely a fuse, relay, or the master driver's side switch.

Buying a Used 2013-2019 XTS Power Window Motor: What to Check

Close-up of the electrical connector pins on a Cadillac XTS power window motor.
Crucial: Verify your Cadillac XTS motor's pin count (2, 6, or 7-pin) before purchasing, as different configurations are not interchangeable.

Purchasing a used OEM window motor assembly can be a cost-effective solution, but careful inspection is key to getting a reliable part. Given the electronic complexity, a used original part is often more reliable than a cheap aftermarket alternative.

Crucial: Verify the Connector Pins

The most critical step before buying is to verify the electrical connector on your existing motor. The 2013-2019 XTS used different motor designs that are not interchangeable. You may find motors with 2-pin, 6-pin, or 7-pin connectors. Aftermarket listings for the front passenger side, for example, often specify a 7-pin connector. You must remove your interior door panel to physically inspect your motor's connector before ordering a replacement. Failure to match the pin count will result in a part that won't plug into your vehicle's wiring harness.

Physical Inspection Checklist

  • Check the Connector: Look for any signs of corrosion (green or white powder) or bent pins inside the electrical connector.
  • Inspect the Assembly: Check the regulator's cables for any fraying or kinks. Look at the plastic guides and pulleys to ensure they aren't cracked or broken.
  • Look for Water Damage: Check the motor housing for any signs of rust or water stains. Water intrusion is a common cause of premature motor failure.

Cost Comparison

Prices can vary based on location and supplier, but this table provides a general estimate of what to expect.

Part Type Estimated Cost
New OEM (GM Genuine Parts) $105 - $255
New Aftermarket $50 - $120
Used OEM $40 - $90
Shop Labor $110 - $161

Installation and Programming Guide

Interior door panel of a Cadillac XTS being removed to access the window motor.
Replacing the XTS window motor requires removing the interior door panel to access the regulator assembly and motor mounting bolts.

Replacement Difficulty: 3/5

Replacing the window motor and regulator assembly is a moderately difficult job for a DIYer. It requires removing the interior door panel, which can be tricky due to hidden clips and screws. The entire process typically takes 1.5 to 2.5 hours.

Step-by-Step Overview

  1. Disconnect the Battery: Always disconnect the negative battery terminal before starting any electrical work.
  2. Remove the Interior Door Panel: 🎬 Watch: How to remove front door panels on a 2018 Cadillac XTS This involves prying off trim pieces and removing several 7mm screws. Be careful with the plastic clips that hold the panel to the door frame.
  3. Peel Back the Water Shield: Carefully peel back the foam or plastic water shield to gain access to the inside of the door.
  4. Support the Window Glass: Tape the window glass in the fully raised position using strong painter's tape.
  5. Unbolt and Remove the Assembly: Disconnect the motor's electrical connector. Unbolt the window regulator assembly from the door frame and carefully maneuver it out through the access holes.
  6. Install the New Assembly: Transfer the new motor and regulator assembly into the door and bolt it into place. Reconnect the electrical connector.
  7. Test and Program: Reconnect the battery and the window switch. Perform the relearn procedure below before reinstalling the door panel.

Warning: The Cadillac XTS requires a specific programming or 'relearn' procedure after the motor is replaced or the battery is disconnected. Skipping this step will cause the 'express-up/down' or 'auto' feature to not work correctly.

Crucial: Window Motor Programming (Relearn Procedure)

This simple procedure teaches the new motor its upper and lower limits, which is necessary for the one-touch and anti-pinch features to function.

  1. Turn the ignition to the 'ON' or 'RUN' position (engine off).
  2. Using the window switch for the newly installed motor, press and hold the switch down until the window is fully open.
  3. Continue holding the switch down for 3-5 seconds after the window is fully open, then release.
  4. Now, pull and hold the switch up until the window is fully closed.
  5. Do not release the switch. Continue holding the switch up for 3-5 seconds after the window is fully closed.
  6. Release the switch. The auto up/down feature should now be restored. Test it to confirm.

Technical Specifications and Part Numbers

The window motor and regulator assemblies are specific to each door. It is critical to order the correct part for your vehicle's specific position (e.g., Front Driver Side, Rear Passenger Side). The following OEM part numbers are known to fit the 2013-2019 Cadillac XTS. Always verify the part number with your VIN if possible.

Position OEM Part Number(s)
Front Driver Side (Left) 20905688, 22788196, 23128487, 23431143, 84005616
Front Passenger Side (Right) 20905689, 22788193
Rear Driver Side (Left) 84570761
Rear Passenger Side (Right) 20905690, 84570762

Frequently Asked Questions (FAQ)

Do I have to replace the regulator and the motor together?

For the Cadillac XTS, the motor and regulator are typically sold as a single, integrated assembly. Even if only the motor has failed, you will likely need to replace the entire unit. This is common in modern vehicles and ensures all components are new and work together properly.

What happens if I don't program the new window motor?

If you skip the relearn procedure, the window will still go up and down when you hold the switch, but the one-touch 'express-up' and 'express-down' functions will not work. The anti-pinch safety feature may also be disabled, which is a safety concern.

Why did my window motor fail?

Failure is usually due to age and wear. The internal gears of the motor can wear out, or the regulator cable can fray and bind, putting extra strain on the motor and causing it to burn out. Water leaking into the door past the window seals can also short out the motor's electronics.

Can I use a motor from a different GM car, like an Impala?

While the Cadillac XTS shares a platform with other GM vehicles like the Chevrolet Impala, parts are not always interchangeable. The motor's physical mounting points, electrical connector, and internal programming are often specific to the XTS. It is highly recommended to use a part specified for the 2013-2019 Cadillac XTS to ensure proper fit and function.

Signs & Symptoms of a Bad Window Regulator/Motor!
Signs & Symptoms of a Bad Window Regulator/Motor!
How to remove front door panels on a 2018 Cadillac XTS
How to remove front door panels on a 2018 Cadillac XTS
2017 XTS Cadillac door panel removal
2017 XTS Cadillac door panel removal

Technical Specifications

OEM Part Numbers: 20905688 20905689 20905690 22788193 22788196 23128487 23431143 84005616 84570761 84570762

Sold as a motor and regulator assembly. Available with 2-pin, 6-pin, or 7-pin electrical connectors. Requires post-installation programming (relearn procedure) for full functionality.

Wrenchy
Article researched & written by
Go-Parts' AI research assistant. Every article is backed by live web research, verified OEM data, and real technician knowledge — so you get accurate, up-to-date information you can trust.
Meet Wrenchy → Updated Jul 24, 2026

The information in this article is provided for general reference and educational purposes only. Vehicle specifications, procedures, and part compatibility can vary by production date, trim level, and region. Always consult your vehicle's factory service manual and verify part numbers before purchasing or performing repairs. Safety-critical components such as airbags, seat belts, and braking systems should be installed by a qualified professional.

Year Coverage
This article covers the Power Window Motor for:
  • Cadillac XTS: 2013201420152016201720182019
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