2013-2020 Ford Fusion & Lincoln MKZ: Solving the 'Park Brake Malfunction' Warning
This guide explains the common failures of the electronic parking brake actuators on the 2013-2020 Ford Fusion and Lincoln MKZ, and how to safely diagnose and replace them.
- The "Park Brake Malfunction Service Now" message is the most common sign of failure for the rear actuators.
- You MUST put the system into "Parking Brake Maintenance Mode" using a specific pedal/switch sequence before any rear brake service. Failure to do so will damage the components.
- A weak or failing 12V battery can cause false parking brake warnings; test the battery before replacing brake parts.
- The issue can be a broken wire or corroded connector, not just a bad actuator motor. Inspect wiring before replacement.
Symptoms of a Failing Parking Brake Actuator

When the electronic parking brake system on your Ford Fusion or Lincoln MKZ develops a problem, the symptoms are usually very clear. The vehicle is designed to alert you immediately to any issue with this critical safety system.
- "Park Brake Malfunction Service Now" Message: This is the most common indicator of a problem. This message will appear on the instrument cluster display, often accompanied by other warning lights.
- Flashing Parking Brake Light: The red "BRAKE" or parking brake symbol light on the dashboard may flash continuously.
- Audible Chime or Alarm: A persistent beeping or alarm may sound while driving to alert you to the malfunction.
- Brake Stuck On: You may find that the parking brake will not release, effectively locking the rear wheels and preventing the vehicle from moving. This is a common failure mode.
- Brake Won't Engage: Conversely, the brake may fail to apply, leaving you without a functioning parking brake.
- Whirring or Clicking Noises: You might hear unusual grinding, whirring, or clicking sounds from the rear of the car when you try to apply or release the parking brake as the motor struggles to operate.
Pro Tip: Before assuming the actuator has failed, check your vehicle's 12-volt battery. A weak or failing battery can cause low voltage issues, which often trigger false "Park Brake Malfunction" warnings on these vehicles. If your battery is more than 3-4 years old, have it tested before buying brake parts.
Known Issues and Diagnosis

While the actuators themselves are a common failure point, the problem isn't always the motor. A thorough diagnosis can save you from replacing parts unnecessarily.
Actuator Failure
The small electric motors and plastic gears inside the actuators can wear out or fail from use and exposure to the elements. Water intrusion can corrode the internal components, causing the motor to seize or develop high electrical resistance. This is the most frequent cause of the "Park Brake Malfunction" message.
Wiring and Connector Problems
The wiring harness running to the rear brake calipers is exposed to water, salt, and road debris. Over time, this can lead to corrosion in the connectors or breaks in the wires. A diagnostic check might show a code for an open circuit to one of the motors (e.g., C2007). Before replacing the actuator, it's wise to inspect the connector at the caliper and test the circuit for power and ground when the switch is activated. Sometimes, simply cleaning a corroded connector or repairing a broken wire can fix the problem.
Improper Service Procedures
If a rear brake job was recently performed, the issue may be iatrogenic (caused by the mechanic). Forcing the rear caliper piston back without putting the system into the proper "Maintenance Mode" will permanently damage the internal mechanism of the actuator and caliper. This is a very common mistake made by those unfamiliar with this system. If the problem started immediately after a brake service, this is the most likely cause.
Warning: You MUST put the system into "Parking Brake Maintenance Mode" before servicing the rear brakes. Failure to do this will result in expensive damage to the brake calipers and actuators.
How to Enter Parking Brake Maintenance Mode
This procedure retracts the parking brake actuators so you can safely remove the calipers and replace pads, rotors, or the actuators themselves. The steps are similar for key and push-button start models.
🎬 Watch: How to activate maintenance mode with a push-button start.- Turn the ignition ON (do not start the engine).
- Press the accelerator pedal all the way to the floor and hold it there.
- Press and hold the electronic parking brake switch in the DOWN (release) position.
- While holding both the pedal and the switch, turn the ignition OFF, then back ON within 5 seconds.
- You should hear the motors in the rear whirring as they retract. A message "Park Brake Maintenance Mode" will appear on the dash display. You can now release the pedal and switch.
To exit maintenance mode after the repair is complete, repeat the process but pull the parking brake switch UP (apply) instead of pushing it down.
Buying a Used Parking Brake Kit

A used OEM actuator can be a cost-effective solution, often providing better quality and longevity than a cheap aftermarket alternative. However, since this is a common failure part, there are things to look for.
- Physical Inspection: Before purchasing, carefully inspect the plastic housing of the actuator. Look for any cracks, especially around the mounting points. Check that the electrical connector is intact, with no broken tabs or signs of corrosion on the pins.
- Verify Compatibility: Ensure the part comes from a 2013-2020 Ford Fusion or Lincoln MKZ. The left and right side actuators have different part numbers, so confirm you are getting the correct side for your needs.
- Mileage and Source Vehicle: If possible, choose a part from a lower-mileage, accident-damaged vehicle. A part from a car in a dry climate is less likely to have issues with corrosion.
- Red Flags: Avoid any actuator that shows signs of being tampered with, has a damaged electrical connector, or has significant corrosion. If the seller cannot confirm the side (left/right) or the vehicle it came from, it's best to look elsewhere.
- Why Used OEM?: Original Ford/Motorcraft parts are built to a high standard. While even OEM parts can fail, a tested, used OEM actuator is often a better bet than a new, unproven aftermarket part which may use lower-quality motors or plastics that become brittle.
Related Recalls (Brake Hoses)
It is important to note a major safety recall (NHTSA Campaign Number 23V162, Ford recall number 23S12) that affects 2013-2018 Ford Fusion and Lincoln MKZ models. This recall is for front brake jounce hoses that can rupture and cause a loss of brake fluid, increasing stopping distance. While this is a serious brake system issue that should be addressed, it is not related to the electronic parking brake actuators. Your vehicle may be affected by this recall, so it's worth checking with a dealer or using the NHTSA website.
Cost Comparison

| Part Type | Estimated Cost (Per Actuator) |
|---|---|
| New OEM (Ford/Motorcraft) | $160 - $280 |
| New Aftermarket (Dorman, etc.) | $95 - $135 |
| Used OEM | $50 - $100 |
| Shop Labor (to replace one actuator) | $100 - $200 |
Frequently Asked Questions (FAQ)
Can I just unplug the actuator if it's malfunctioning?
No. Disconnecting the actuator will not solve the problem. The brake control module will detect the open circuit, and the "Park Brake Malfunction" warning and chimes will persist. The only solution is to repair the fault.
Why did my parking brake fail right after a battery change or jump start?
Voltage spikes or drops during a jump start or battery replacement can sometimes confuse the brake control module. You can try resetting the system by entering and exiting maintenance mode. If the problem persists, the module may have stored a hard fault that needs to be cleared with a diagnostic scan tool.
🎬 See this guide on resetting a parking brake malfunction message.Is the left actuator the same as the right one?
No, they are not interchangeable. The left (driver side) and right (passenger side) actuators are mirror images of each other and have unique part numbers. Ensure you are ordering the correct part for the side you are replacing.
Do I need a special tool to replace the actuator?
Besides standard tools for a brake job (sockets, wrenches), you do not need a special mechanical tool. However, you absolutely MUST use the electronic "Maintenance Mode" procedure to retract the piston before removal. You do not need a computer scan tool to do this, as it is performed with the pedals and switches inside the car.
Helpful Videos
Technical Specifications
OEM Part Numbers: DG9C2B712AA DG9C2B712AB DG9Z2B712A DG9Z2B713A
2-pin electrical connector, mounts directly to rear brake caliper.
We Have This Part in Stock
The information in this article is provided for general reference and educational purposes only. Vehicle specifications, procedures, and part compatibility can vary by production date, trim level, and region. Always consult your vehicle's factory service manual and verify part numbers before purchasing or performing repairs. Safety-critical components such as airbags, seat belts, and braking systems should be installed by a qualified professional.
- Ford Fusion:
- Lincoln MKZ:
- 🎬 Helpful Videos
- 🛍️ Shop This Part
- Symptoms of a Failing Parking Brake Actuator
- Known Issues and Diagnosis
- Actuator Failure
- Wiring and Connector Problems
- Improper Service Procedures
- How to Enter Parking Brake Maintenance Mode
- Buying a Used Parking Brake Kit
- Related Recalls (Brake Hoses)
- Cost Comparison
- Frequently Asked Questions (FAQ)
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