U0565 on 2022-2024 Ford Expedition: BlueCruise & Lane Centering Fault Guide

What's Unique About the 2022-2024 Ford EXPEDITION

For this specific generation of Ford Expedition and its platform mates, the U0565 code is overwhelmingly linked to a known software bug rather than a hardware failure. Ford has issued a series of Technical Service Bulletins (TSBs) that directly address this problem, pointing to a software glitch in the Camera Module - Rear (CMR) that causes it to send invalid data, sometimes triggered by an Over-the-Air (OTA) update. This is different from older vehicles where such a code might more commonly suggest a wiring or physical camera failure.

Diagnostic Flowchart

Tap your situation to follow the diagnostic path that matches what you're seeing on this vehicle.

Symptoms You May Notice

• Inoperative BlueCruise
• Inoperative lane centering
• "BlueCruise Not Available" message on the instrument cluster
• "Driver Monitor Camera Fault" message may appear
• "Driver Assist Camera Fault Service Required" message may appear
• Lane keeping assist cannot be turned on, may show "Front-facing camera fault" message

Most Likely Causes

1. Outdated or Corrupt Software in the Camera Module - Rear (CMR) 🔴 High Probability Ford has officially documented this as a software issue in TSBs 25-2512, 24-2251, and 25-2104. Forum discussions on related platforms suggest a buggy Over-The-Air (OTA) update can be the trigger for this fault.
   How to confirm: A Ford dealer or a technician with an advanced scan tool can verify the presence of U0565:86 in the IPMA and U2018:51 in the CMR, while confirming the absence of U3000:49, which matches the exact criteria of the TSB.
   Typical fix: Reprogramming the CMR module with the latest software version using the Ford Diagnostic & Repair System (FDRS). This is a dealer-level procedure covered under warranty.
   Est. part cost: $0 (if under warranty)
2. Faulty Camera Module - Rear (CMR) ⚪ Low Probability While less common than the software issue, the module itself can fail internally, causing it to send corrupted data. This is more likely if the software reprogram fails to resolve the issue.
   How to confirm: If reprogramming the CMR software does not resolve the issue, the module itself is the next likely suspect. A technician may perform specific network tests on the module. In one forum case, the IR illuminator on the camera was found to be non-functional, indicating a hardware fault.
   Typical fix: Replacement of the Camera Module - Rear, followed by programming and calibration. The OEM part number is NL1Z-19G490-A.
   Est. part cost: $300-$600
3. Wiring or Connector Issue ⚪ Low Probability The wiring harness between the CMR and IPMA can be damaged or have loose/corroded connections, though this is less common on newer vehicles and not the primary cause identified in TSBs.
   How to confirm: Visual inspection of the wiring harness and connectors for any signs of damage, moisture, or poor connection. A multimeter can be used to check for continuity and proper voltage.
   Typical fix: Repairing the damaged wire or cleaning/replacing the affected connector.
   Est. part cost: $20-$150

Rare But Worth Checking

• Faulty Image Processing Module A (IPMA): It is rare for the receiving module (IPMA) to be the cause of this specific code, but not impossible. It should only be considered after all other possibilities, especially the CMR and its software, have been ruled out.

Diagnosis Steps

1. Scan all vehicle modules for Diagnostic Trouble Codes (DTCs).
2. Confirm the presence of U0565 with a ':86' suffix in the Image Processing Module A (IPMA).
3. Check the Camera Module - Rear (CMR) for code U2018 with a ':51' suffix.
4. Crucially, verify that DTC U3000:49 is NOT present in the CMR, as specified by Ford TSBs 24-2251 and 25-2104.
5. If all TSB criteria are met, the vehicle requires a software update for the CMR. This must be performed by a Ford dealer or a qualified shop with the Ford FDRS tool.
6. During the reprogramming, ensure a battery charger is connected to the 12-volt battery (on a chassis ground, not the negative terminal) to prevent voltage drops or battery saver mode from interrupting the process.
7. If the software update does not fix the issue, or if the stored codes do not match the TSB criteria, proceed with standard diagnostics.
8. Inspect the wiring harness and connectors between the CMR and the IPMA for any visible damage, corrosion, or loose pins.
9. If wiring is confirmed to be intact and the software update failed, the Camera Module - Rear (CMR) is the most likely failed component and may require replacement and calibration.

Parts You'll Likely Need

• Camera Module - Rear (CMR) Software Update — This is the official fix documented by Ford in multiple Technical Service Bulletins for the exact symptoms and codes. The labor time is listed as 0.3-0.4 hours under warranty.
  Trusted brands: Ford (via FDRS tool)
  OEM price range: $0 (under warranty) - $250
  Aftermarket price range: N/A
• Camera Module - Rear (CMR) (OEM #NL1Z-19G490-A) — If a software update does not resolve the issue, the module itself has likely failed internally and will need to be replaced.
  Trusted brands: Motorcraft
  OEM price range: $300-$600
  Aftermarket price range: $200-$450

Related Codes That Often Appear With This One

• U2018:51 — This code is stored in the Camera Module - Rear (CMR) and indicates an internal software or programming issue. The TSBs specifically mention that U0565:86 in the IPMA and U2018:51 in the CMR appear together for this particular software fault.

Technical Service Bulletins (TSBs) & Recalls

• TSB 25-2512: Inoperative BlueCruise and lane centering, DTC U2018:51 in CMR, DTC U0565:86 in IPMA, may be due to CMR software.
• TSB 24-2251: Supersedes previous bulletins, details the same issue and software fix for 2022-2024 Expedition, F-150, Navigator, and other models.
• TSB 25-2104: Supersedes TSB 24-2251 to update labor times (0.3 hrs for Expedition) and confirms the same diagnostic and repair procedure.

Platform-Specific Known Issues

• Ford has issued TSB 24-2251, which supersedes previous bulletins, for 2022-2024 Expedition models (among others). It states that an inoperative BlueCruise and lane centering system, accompanied by DTC U0565:86 in the IPMA and U2018:51 in the CMR (without U3000:49), is likely due to the CMR's software level. The prescribed fix is to reprogram the module.
• TSB 25-2104 is a newer version that supersedes 24-2251, primarily to update labor times, but reiterates the same diagnostic procedure and software fix. It allocates 0.3 hours for the reprogram on an Expedition/Navigator.
• Owner experiences on forums for the F-150 (a platform mate) confirm that a buggy Over-the-Air (OTA) update can trigger this fault, which then requires a dealer visit for the FDRS reprogram to fix.

Mechanic-Grade Diagnostic Values

• Voltage at the Camera Module - Rear (CMR) power pin — expected: 12.0 V ± 0.5 V with the vehicle on. Failure: Voltage outside of this range indicates a power supply issue.
• Ground resistance for the Camera Module - Rear (CMR) — expected: Less than 5 mΩ. Failure: Higher resistance indicates a poor ground connection, which can distort the camera's signal.
• Battery State of Charge (SOC) before programming — expected: 50% or higher. Failure: SOC below 50% can cause programming to fail; the battery may need charging or replacement.

Hidden / Shadow Codes Worth Checking

• U0565:86-2F: The ':86' indicates 'Signal Invalid'. The '-2F' is a failure type code indicating the DTC is current and has been present for some time. This full code string is what a technician would see on a tool like FORScan or FDRS. (see via Ford FDRS, FORScan, or other advanced diagnostic scan tools.)
• U2018:51-8F: The ':51' indicates 'Not Programmed'. The '-8F' is a failure type code indicating the DTC is current, has been present for some time, and the MIL is on. This code in the CMR accompanies U0565 in the IPMA. (see via Ford FDRS, FORScan, or other advanced diagnostic scan tools.)

Scan Tool Commands That Help

• Ford FDRS: SW Updates > Reprogram the CMR — This is the primary fix specified by TSBs 24-2251 and 25-2104 when U0565:86 and U2018:51 are present without U3000:49.
• Ford FDRS: Toolbox > IPMA - Image Processing Module A (IPMA) Configuration — If a broader IPMA/PSCM software update fails to restore function, running the standalone IPMA configuration can restore the correct settings that may have been lost during the failed programming attempt.
• Ford FDRS: IPMA - Programmable Module Installation (PMI) — This is used when replacing the IPMA module entirely. It downloads the latest software and configuration data from Ford's servers. It can also be used to force a re-flash of a module if other updates fail by telling the tool the original module is not installed.

Wiring & Ground Locations

• CAN Bus Wires — In the driver-side kick panel area.. For manual diagnostics, the purple/orange and grey/orange wires are part of the vehicle's CAN network. Tapping into these wires allows a technician to monitor communication between modules like the IPMA and CMR.
• CMR Connector — At the Camera Module - Rear itself, typically located near the top of the windshield integrated into the mirror mount or headliner.. This is the primary connection point for the camera. A loose connection or corrosion here can directly cause the U0565 code. A wiggle test on this connector is a basic diagnostic step.
• IPMA Connector — At the Image Processing Module A, which is often the same physical unit as the forward-facing camera.. This is the receiving end of the data signal. A fault at this connector would interrupt the data from the CMR, triggering the code.

Real Owner Repair Stories

• F150 Lightning Forum (2023 F-150 Lariat ER) — "Driver Facing Camera fault" message, inoperative lane centering and BlueCruise, with code U0565:86-2F present.
  ❌ Tried (didn't work) Clearing codes., Performing all available module updates using Ford FDRS.
  ✅ What actually fixed it The workshop determined the camera had an internal electrical fault. The Camera Module - Rear (CMR) itself had to be replaced.

When the Usual Fixes Don't Work

• While the vast majority of U0565 cases on these vehicles are resolved by the TSB software update, there are confirmed instances where the update does not work. In one documented case involving a 2023 F-150 with the exact same codes (U0565:86), performing all available FDRS updates failed to clear the fault. The final resolution required the physical replacement of the Camera Module - Rear (CMR), which was found to have an internal electrical fault. This highlights that while software should be the first step, a hardware failure of the camera is still a possibility if the reprogram is unsuccessful.

OEM Part Supersession History

• NL1Z-19G490-A → NL1Z-19G490-A (current) — No supersession found. This part number remains the current valid part for the 2022-2024 Expedition.
  Heads up: This part is listed for Expedition models without the trailer backup assist feature.