2018-2020 Audi Q5 & SQ5 Interior Trim: Rattles, Recalls, and Replacement Guide
This guide covers common interior trim issues for the 2018-2020 Audi Q5 and SQ5, including how to fix rattles and avoid buying incompatible parts.
- Compatibility is critical: Trim is NOT interchangeable between the 2018-2020 (pre-facelift) and 2021+ (facelift) models due to a major interior redesign.
- Rattles are a common issue, with a specific TSB (68 22 38 2061722/4) addressing noise from the MMI screen.
- When buying used trim, always inspect the back for broken mounting clips, as this is the most common point of failure and will cause poor fitment.
- There is a safety recall (NHTSA 19V-737) for the exterior rear wheel arch trim on these vehicles, which can detach while driving.
Symptoms of Damaged or Failing Interior Trim
Unlike mechanical parts, interior trim failure is primarily about noise and appearance. For the 2018-2020 Audi Q5 and SQ5, these symptoms are common indicators that a piece needs attention or replacement.
- Rattling or Creaking Noises: This is the most frequent complaint. Noises may come from the dashboard, center console, or door panels, especially when driving over rough roads or during temperature changes. The sounds are often caused by plastic-on-plastic contact or broken mounting clips.
- Visible Cracks or Scratches: Physical damage from impacts, sun exposure, or general wear can create unsightly cracks and deep scratches.
- Peeling or Delamination: The clear coat or finish on wood, carbon fiber, or even some plastic trim can start to peel or separate from the base material, creating a bubbled or flaky appearance.
- Fading or Discoloration: Prolonged exposure to UV rays can cause the trim pieces to fade, no longer matching the rest of the interior.
- Loose Fitment: You may notice a trim piece has a visible gap or moves when you press on it. This almost always points to broken or loose mounting tabs on the back.
Known Issues, TSBs, and Recalls for 2018-2020 Q5 & SQ5
While generally reliable, this generation has a few well-documented issues related to its trim and interior components.
Technical Service Bulletin for MMI Screen Rattle
Many owners report a persistent squeaking or rattling sound coming from the center of the dashboard. Audi acknowledged this issue with Technical Service Bulletin (TSB) 68 22 38 2061722/4. The noise is caused by movement between the MMI display screen and its mounting points in the dash. The official fix involves a technician removing the screen and applying specific felt strips to the contact surfaces to cushion it. This is a known issue that a dealer can address, or a DIYer can perform with care.
Safety Recall: While not interior trim, there is a critical safety recall for the exterior wheel arch trim on these vehicles. NHTSA Recall 19V-737 (Audi campaign 66K8) was issued because the rear wheel arch trim can loosen and detach while driving, creating a road hazard. This affects 2018-2020 Q5 and 2018-2019 SQ5 models. An authorized Audi dealer will replace the faulty clips free of charge. You can check if your vehicle is affected by entering its VIN on the NHTSA website.
Common Owner Complaints: General Rattles
Beyond the specific MMI TSB, forums are filled with owner experiences of rattles from door panels, the panoramic sunroof area, and the center console. This is often attributed to plastic clips and panels rubbing against each other. Some owners have had success quieting these noises by applying felt tape or foam to the contact points of the trim pieces.
Buying a Used Interior Trim Kit: What to Inspect
Purchasing a used OEM trim kit is a great way to upgrade from a basic finish to wood or carbon fiber, or to replace damaged pieces. However, careful inspection is essential.
CRITICAL: Verify Pre-Facelift (2018-2020) Fitment
The single most important check is ensuring the trim is from a 2018-2020 model and not the facelifted 2021+ version. The interiors are different and the parts are not interchangeable.
- 2018-2020 (Pre-Facelift): The center console features a large rotary dial and touchpad to control the MMI infotainment screen.
- 2021+ (Facelift): The rotary dial is gone. It was replaced by a larger 10.1-inch touchscreen and a small storage cubby on the console.
Because of this change, the center console trim piece is completely different. Always confirm the donor vehicle's year or check photos for the presence of the MMI control dial.
Inspecting Mounting Tabs and Clips
This is the most common failure point on used trim. When trim is removed, its plastic mounting tabs and clip points can easily become stressed or snap off. A piece with broken tabs will never sit flush and will almost certainly rattle. Before buying, ask for clear, high-resolution photos of the back of each trim piece to verify that all tabs and clip receivers are intact.
Checking the Finish
- For Wood or Carbon Fiber: Look closely for any signs of the clear coat peeling, especially around the edges. Also check for yellowing or haziness from sun exposure.
- For Aluminum: The aluminum trim, particularly around the center console, is known to be somewhat soft and can dent or scratch easily. Check for dings and deep scratches that can't be polished out.
Why Used OEM is Often Better Than New Aftermarket
While cheap aftermarket trim kits exist (often as stick-on covers), used OEM (Original Equipment Manufacturer) parts are almost always a better choice. OEM pieces guarantee perfect fitment, color, and finish matching the rest of your car's interior. Aftermarket parts can have issues with poor fit, mismatched colors, and inferior materials that don't hold up over time.
Replacement Overview
Replacing interior trim pieces is a manageable DIY job for many, but it requires patience and the right tools to avoid causing more damage.
- Difficulty: 3 out of 5. Some pieces are simple pop-off, pop-on affairs, but others (like the center console or door trim) require removing screws and carefully disconnecting wiring harnesses.
- Tools Required: A set of plastic trim removal tools (pry tools) is mandatory. Using a screwdriver will scratch or gouge the surrounding soft-touch plastics. You may also need a Torx screwdriver set for some pieces.
- General Process: Most trim is held by a combination of hidden screws and metal or plastic clips. The key is to identify screw locations first (often hidden under small covers or rubber mats) before attempting to pry the panel off. When prying, work slowly and apply gentle, even pressure to release the clips without breaking them.
Cost Comparison: New vs. Used
Prices for interior trim vary dramatically based on the material (plastic vs. wood vs. carbon fiber) and the specific piece.
| Part Type | Estimated Cost |
|---|---|
| New OEM | $200 - $2,000+ (Sold per piece, very expensive for a full set) |
| New Aftermarket | $150 - $800 (Quality and fit can be inconsistent) |
| Used OEM | $50 - $500 (For individual pieces or partial sets, best value) |
| Shop Labor | $150 - $500+ (To replace a full set, depending on complexity) |
Frequently Asked Questions (FAQ)
Will an interior trim kit from a 2021 Audi Q5 fit my 2019 model?
No, it will not fit. The 2021 model year marked an interior facelift for the Q5 and SQ5. The center console and dashboard were redesigned to accommodate a new, larger touchscreen MMI system, and the old rotary controller was removed. You must use trim from a 2018, 2019, or 2020 model for correct fitment.
How can I fix the rattling noise from my dashboard?
If the rattle is coming from the center of the dash near the MMI screen, it is likely the issue covered by Audi TSB 68 22 38 2061722/4. The fix is to apply felt tape to the screen's mounting points to cushion it. For other rattles, you must first isolate the source by pressing on different panels while driving. Once found, removing the panel and applying felt tape or foam to the clips and contact edges can often solve the problem.
Can I upgrade my standard trim to a different finish, like wood or carbon fiber?
Yes. This is a popular upgrade. The easiest and most cost-effective way is to purchase a used OEM trim set in your desired finish. As long as the donor vehicle is also a 2018-2020 Q5 or SQ5, the pieces will be a direct swap.
What is the most important thing to check on a used trim piece?
The mounting tabs and clips on the back are the most critical part. A piece with a perfect finish is useless if the tabs are broken, as it will not mount securely and will cause rattles. Always get clear pictures of the back of any used trim piece before purchasing.
Technical Specifications
OEM Part Numbers: 80A867243B 80A867244B 80A867287B 80A867288B 80A867103BE 80A867104BE
Trim materials include various options such as Aluminum Rhombus, Brown Walnut Wood, Fine Grain Ash, Piano Black, and Carbon Fiber.
We Have This Part in Stock
The information in this article is provided for general reference and educational purposes only. Vehicle specifications, procedures, and part compatibility can vary by production date, trim level, and region. Always consult your vehicle's factory service manual and verify part numbers before purchasing or performing repairs. Safety-critical components such as airbags, seat belts, and braking systems should be installed by a qualified professional.
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- 🛍️ Shop This Part
- Symptoms of Damaged or Failing Interior Trim
- Known Issues, TSBs, and Recalls for 2018-2020 Q5 & SQ5
- Technical Service Bulletin for MMI Screen Rattle
- Common Owner Complaints: General Rattles
- Buying a Used Interior Trim Kit: What to Inspect
- CRITICAL: Verify Pre-Facelift (2018-2020) Fitment
- Inspecting Mounting Tabs and Clips
- Checking the Finish
- Why Used OEM is Often Better Than New Aftermarket
- Replacement Overview
- Cost Comparison: New vs. Used
- Frequently Asked Questions (FAQ)
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