2023-2026 Maserati Grecale Power Liftgate Strut: Diagnosis and Replacement Guide
This guide covers common failure symptoms, part numbers, and the critical software considerations for replacing the motorized tailgate struts on your Grecale.
- The left (driver) and right (passenger) side struts are different parts with unique part numbers; you must verify which side you are replacing.
- Many tailgate issues on the Grecale can be caused by a low 12V battery or software glitches, which should be checked before replacing parts.
- After replacement, a calibration procedure is required to set the opening height, which can often be done without special tools.
- It is highly recommended to replace both power struts as a pair to ensure balanced operation and prevent premature wear.
Compatibility Warning: Left vs. Right Struts
Important: The power liftgate struts for the 2023-2026 Maserati Grecale are side-specific. The right (passenger side) and left (driver side) struts have different part numbers and are not interchangeable. Always verify the part number on your existing strut before ordering a replacement. An eBay listing for a used strut notes part number 06702196000 and states it could fit either side, but official parts catalogs confirm this is the right-side part.
Symptoms of a Failing Hatchback Strut
Because the Grecale is a relatively new vehicle, widespread mechanical failures from wear and tear are not yet common. Many early issues reported by owners are related to software or the vehicle's battery. However, the symptoms of a failing power strut are consistent with other modern vehicles.
- Tailgate Inoperative or "Service Required" Message: The most common issue may be electronic. The tailgate may not respond to any open/close commands. Forum users have reported that some tailgate error messages have been resolved with software updates from a dealer.
- Low Battery Disables Function: Maserati has issued a bulletin to dealers explaining that the vehicle's "Load Shed Function" will disable non-essential features like the power tailgate if the 12V battery's state of charge is low. This is a normal battery-saving feature, not a part failure.
- Slow or Grinding Operation: Unusual noises like grinding, clicking, or popping during operation often point to a problem with the internal motor or drive gear of the strut. The tailgate may also move much slower than usual or seem to stutter.
- Tailgate Drifts Down or Won't Stay Open: If the internal gas-pressure component of the strut fails, it will no longer be able to support the tailgate's weight. This can cause the gate to slowly drift down after opening or slam shut unexpectedly.
- Incomplete Travel: The tailgate may open or close only part of the way before stopping or reversing direction.
Known Issues, TSBs, and Recalls
As of mid-2026, there are no NHTSA safety recalls specifically for the power liftgate struts on the 2023-2026 Maserati Grecale. However, there are related items to be aware of:
- Software Updates: Many electronic issues on the Grecale, including problems with the infotainment and body control systems, have been addressed through software updates. Before replacing hardware for an electronic fault, ensure the vehicle's software is up to date.
- Rearview Camera Recall (NHTSA 24V-892): Some 2023-2024 Grecale models were recalled for a software issue that could prevent the rearview camera image from displaying. This is a software problem within the Central Vision Park Assist Module (CVPAM) and is not related to the mechanical operation of the liftgate itself.
- Spoiler Bonding Service Action (Rapid Update 739): Maserati issued a service campaign for some 2024 models to check the bonding of the upper tailgate spoiler, which could cause noise or cosmetic gaps. This does not affect the function of the liftgate struts.
Buying a Used Hatchback Strut: What to Check
With new OEM struts being costly and no aftermarket options currently available, a quality used OEM strut from a low-mileage vehicle is the best value. Here’s what to inspect before buying.
- Verify the Part Number: This is the most critical step. Match the OEM part number from your failed strut to the used part. The left and right struts are different. Do not rely on visual similarity.
- Inspect for Physical Damage: Check the strut's body for dents, deep scratches, or cracks in the plastic motor housing. A bent strut will not function correctly and will fail prematurely.
- Check for Leaks: Look for any oily residue on the strut's shaft or around the seals. Any sign of a leak means the gas pressure has been compromised, and it will not be able to support the tailgate's weight.
- Examine the Electrical Connector: Inspect the connector pins to ensure they are straight, clean, and free of any corrosion. Damaged pins can prevent the strut from communicating with the control module.
- Replace in Pairs: It is highly recommended to replace both the left and right struts at the same time, even if only one has failed. Replacing only one can cause an imbalance in lifting force, leading to faster wear on the new component and potentially jerky operation.
Replacement Procedure and Calibration
Replacing the power struts on a Grecale is a moderately difficult job that requires care and likely a final calibration step.
Warning: The tailgate is extremely heavy. Before unbolting a strut, you MUST securely support the tailgate in its fully open position using a strong prop rod or a second person. Failure to do so can result in serious injury or damage to the vehicle.
- Disconnect the vehicle's 12V battery to prevent electrical issues.
- Gain access to the upper and lower mounting points of the struts. This will require removing interior trim panels in the cargo area and on the tailgate itself.
- Securely prop the tailgate open.
- Disconnect the electrical connector from the strut.
- Release the clips that hold the strut's ball-and-socket joints to the mounting studs on the body and tailgate. A small flathead screwdriver can be used to pry these clips open.
- Remove the old strut.
- Install the new strut by snapping the ball sockets onto the mounting studs and reconnecting the electrical plug.
- Repeat for the other side.
- Reconnect the battery and perform the normalization/calibration procedure.
Post-Installation Calibration
Pro Tip: After installing new struts, the system must be calibrated to learn the new open and close limits. A video for the 2024 Grecale shows a tool-free normalization procedure: 🎬 Watch: Maserati Grecale owner's guide and tailgate setup manually lower the tailgate to the desired opening height, then press and hold the close button on the tailgate for several seconds until you hear two beeps and the lights flash. This sets the new maximum opening height. While some systems may require a diagnostic scan tool for a full reset, this user-level adjustment is the first step.
Cost of Replacement
| Part/Service | Estimated Cost |
|---|---|
| New OEM Strut (Single) | $315 - $450 |
| Used OEM Strut (Single) | $150 - $250 |
| New Aftermarket Strut | Not Available |
| Shop Labor (Pair) | $250 - $450 |
Technical Specifications & Part Numbers
| Side | OEM Part Number(s) |
|---|---|
| Right (Passenger Side) | 06702196000, 670219600 |
| Left (Driver Side) | 06702196100 (from catalog search) |
Frequently Asked Questions (FAQ)
Do I have to replace both hatchback struts at the same time?
Yes, it is strongly recommended to replace both struts as a pair. They wear at a similar rate, and replacing only one can create an imbalance, stressing the new part and causing uneven operation.
Does a new power strut need to be programmed?
Yes, a calibration or "normalization" procedure is required. This allows the control module to learn the opening and closing limits of the new struts. A simple procedure involves manually setting the desired height and holding the close button until the system beeps, though some faults may require a dealer-level scan tool to clear.
Can I open the tailgate manually if the power struts fail?
Yes, you should be able to operate it manually. However, if the gas struts have lost pressure, the tailgate will feel extremely heavy and will not stay open on its own, posing a significant safety hazard.
Why is my tailgate not working even though the struts seem fine?
First, check that the vehicle's 12V battery is fully charged, as the Grecale is designed to disable the power liftgate to save energy if the battery is low. The issue could also be a blown fuse, a faulty switch, or a software glitch that requires a dealer update.
Helpful Videos
Technical Specifications
OEM Part Numbers: 06702196000 (Right) 670219600 (Right) 06702196100 (Left)
Motorized electric power liftgate strut with integrated gas pressure support.
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The information in this article is provided for general reference and educational purposes only. Vehicle specifications, procedures, and part compatibility can vary by production date, trim level, and region. Always consult your vehicle's factory service manual and verify part numbers before purchasing or performing repairs. Safety-critical components such as airbags, seat belts, and braking systems should be installed by a qualified professional.
- Maserati Grecale:
- 🎬 Helpful Videos
- 🛍️ Shop This Part
- Compatibility Warning: Left vs. Right Struts
- Symptoms of a Failing Hatchback Strut
- Known Issues, TSBs, and Recalls
- Buying a Used Hatchback Strut: What to Check
- Replacement Procedure and Calibration
- Post-Installation Calibration
- Cost of Replacement
- Technical Specifications & Part Numbers
- Frequently Asked Questions (FAQ)
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