2011-2016 Scion tC Tailgate: Solving Handle, Latch, and Strut Problems
This guide covers the common failure points of the 2011-2016 Scion tC tailgate, including the notorious handle breakage, weak lift supports, and how to buy a compatible used replacement.
- The most common failure is the rear hatch handle breaking, which prevents the tailgate from opening.
- Compatibility is critical: you must match your replacement tailgate to your car's spoiler and rear wiper configuration.
- Weak lift supports that can't hold the tailgate open are a common wear item and a safety hazard that is easy to replace.
- A used OEM tailgate is usually the best option, as it ensures proper fitment for the panel, glass, and all attached components.
Understanding 2011-2016 Scion tC Tailgate Variations
Before purchasing a replacement tailgate for a 2011-2016 Scion tC, it's critical to identify the exact configuration of your vehicle. There are several variations of the tailgate, and they are not interchangeable. The primary differences are the presence of a factory-installed spoiler and a rear window wiper.
- Spoiler vs. No Spoiler: Tailgates designed for a factory spoiler have specific mounting holes drilled into the panel. While you can add an aftermarket spoiler to a no-spoiler tailgate, a factory spoiler requires the correct tailgate for proper fitment.
- Wiper vs. No Wiper: Models with a rear wiper have a hole in the rear glass for the wiper motor shaft and a different wiring harness. A non-wiper tailgate cannot be easily modified to accept a factory wiper system.
Warning: Always verify if your tC has a factory spoiler and/or a rear wiper before ordering a used tailgate. Ordering the wrong type will lead to fitment issues, incorrect wiring, and problems with glass compatibility.
Common Symptoms of Tailgate Failure
Failure of the tailgate assembly often relates to its components rather than the metal panel itself, unless there has been a collision. Here are the most common issues owners experience.
Tailgate Won't Open
This is the most frequent complaint for the Scion tC. The cause is almost always a failure of the rear hatch release handle (also called the garnish). The plastic mounting points on the original handle become brittle and break, causing the handle to feel loose or completely detach. When this happens, the electronic switch inside can no longer be activated. Scion previously issued a warranty enhancement for this issue on earlier models, but it has since expired.
🎬 Watch: Step-by-step tutorial on repairing a broken hatch handle panelTailgate Won't Stay Open
If the tailgate opens but then slowly drifts down or slams shut, the gas-charged lift supports (struts) have failed. These components lose pressure over time, a process that can be accelerated by cold weather. This is a common wear-and-tear item and is a significant safety issue, as a falling tailgate can cause serious injury.
🎬 See how to replace failing rear hatch support strutsRattling Noises
A rattling or clunking sound from the rear of the vehicle when driving can sometimes be attributed to loose or worn back door stays (lift supports). Toyota released a technical service bulletin (TSB) for the 2005 model year regarding a rattle from the back door stays, indicating that this has been an area of concern.
Water Leaks
Water entering the cargo area can be caused by a failing seal around the rear window or a degraded gasket for the third brake light. Over time, these rubber components can dry out and crack, allowing water to seep in.
Known Issues, TSBs, and Recalls
While the tailgate assembly itself has not been the subject of a major safety recall, there are related service bulletins and warranty extensions to be aware of:
- Warranty Enhancement (ZTW): Scion issued a warranty enhancement for the rear back door garnish (handle) on 2005-2010 tC models, which suffered from the same breakage issue. While this doesn't officially cover the 2011-2016 generation, it highlights the part's history of failure.
- TSB BO009-05: For the first-generation tC, a TSB was released to address a rattle from the back door stays, with a redesigned part being made available. While not specific to the 2011-2016 models, it points to the lift supports as a potential source of noise.
- No Major Recalls: Searches of the NHTSA database did not reveal any recalls for the tailgate panel, latch, or hinges on the 2011-2016 Scion tC. Recalls found were for unrelated items like brake kits or load capacity labels.
Pro Tip: If your hatch won't open and you're locked out, you can typically open it from the inside. Fold down the rear seats, climb into the cargo area, and remove the small plastic cover on the interior trim panel near the latch. This will expose a manual release lever that you can activate to open the tailgate.
Buying a Used 2011-2016 Scion tC Tailgate: A Buyer's Guide
A used OEM tailgate is often the best value, providing guaranteed factory fitment that is crucial for a large, complex body panel. Aftermarket panels may not align perfectly, leading to issues with gaps, sealing, and component installation.
Step 1: Confirm Your Exact Configuration
Before you start shopping, look at your car. Does it have a spoiler? Does it have a rear wiper? You must buy a replacement that matches your original configuration to ensure the glass, wiring, and mounting points are correct.
Step 2: Physical Inspection Checklist
When inspecting a used tailgate, check the following:
- Rust: Carefully inspect the bottom edge, the area around the window seal, and the license plate mounting area for any signs of rust or bubbling paint.
- Hidden Damage: Look for signs of previous repair work, such as inconsistent paint texture, overspray, or thick, uneven material (body filler). Run a small magnet along the surface; it won't stick to areas with thick body filler.
- Glass Condition: Check the glass for deep scratches, cracks, or damage to the defroster lines. Replacing the glass is an expensive and difficult process.
- Wiring Harness: Ensure the wiring harness that connects the lights, latch, and other electronics is intact and has not been cut. A cut harness creates significant extra work.
- Included Components: See what components are included. Does it come with the latch, handle, and lights? Assume you may need to transfer these parts from your old tailgate, but getting them included is a bonus.
Replacement Overview
Replacing the tailgate is a moderately difficult job that is best done with a helper.
- Difficulty: 3 out of 5
- Estimated Time: 2-3 hours
- DIY Feasible: Yes, for mechanically inclined individuals with a helper.
The basic process involves propping the old tailgate open securely, removing the interior trim panel, disconnecting all electrical connectors, unbolting the lift supports, and then unbolting the main hinge bolts while a helper supports the weight. Installation is the reverse of removal. You will likely need to transfer your old lock actuator, 🎬 Watch this guide on replacing the rear hatch door lock actuator latch mechanism, and potentially the handle and lights to the new panel.
Warning: The tailgate is heavy and awkward. Attempting to remove or install it alone can result in injury or damage to the vehicle's paint and the tailgate itself. Always have a helper.
Cost Comparison
| Part Type | Estimated Cost |
|---|---|
| New OEM | $480 - $720 (for the bare shell) |
| New Aftermarket | $1,100+ (Carbon fiber options) |
| Used OEM | $250 - $500 (depending on condition and included parts) |
| Shop Labor | $200 - $400 |
OEM Part Numbers
The following are some of the OEM part numbers associated with the 2011-2016 Scion tC tailgate. Note that part numbers can vary based on the specific configuration (wiper/spoiler) and model year.
| Part Name | Part Number | Notes |
|---|---|---|
| Back Door Panel Sub-Assembly | 67005-21760 | Fits 2011-2016 tC |
| Back Door Panel Sub-Assembly | 67005-21730 | |
| Lift Support (Right) | 68950-0W611 | For models WITHOUT rear wiper |
| Lift Support (Left) | 68960-0W591 | For models WITHOUT rear wiper |
| Back Door Lock Actuator | 69350-21120 | |
| Interior Trim Cover | 67750-21080-B0 |
Frequently Asked Questions (FAQ)
My tailgate won't open. Do I need to replace the whole thing?
Almost certainly not. If the tailgate doesn't open with the exterior button, the most likely culprit is the rear hatch handle assembly, which is a known failure point. You can typically buy this part separately. The second most likely cause is the lock actuator itself.
Can I add a factory spoiler to my tC that didn't come with one?
Yes, but it requires drilling precise holes in your existing tailgate. Many aftermarket spoilers come with templates for this purpose. If you are replacing the entire tailgate, it is easier to buy one that already has the holes for a factory spoiler.
Is it difficult to replace the tailgate lift supports (struts)?
No, this is a relatively easy DIY job that usually takes less than 30 minutes. You will need a small flathead screwdriver to release the clips on the old struts and a friend to hold the heavy tailgate up while you swap them one at a time.
Can I install a tailgate with a rear wiper on a car that didn't have one?
This is not recommended. It would require extensive work, including sourcing the wiper motor, switch, and related wiring harnesses, and then integrating them into your car's electrical system. It is far more practical to buy a tailgate that matches your car's original features.
Helpful Videos
Technical Specifications
OEM Part Numbers: 67005-21760 67005-21770 67005-21730 68950-0W611 68960-0W591 69350-21120 67750-21080-B0
Variations exist based on presence of factory spoiler and/or rear window wiper. Lift support strength varies between models with and without these options.
The information in this article is provided for general reference and educational purposes only. Vehicle specifications, procedures, and part compatibility can vary by production date, trim level, and region. Always consult your vehicle's factory service manual and verify part numbers before purchasing or performing repairs. Safety-critical components such as airbags, seat belts, and braking systems should be installed by a qualified professional.
- Scion tC:
- 🎬 Helpful Videos
- Understanding 2011-2016 Scion tC Tailgate Variations
- Common Symptoms of Tailgate Failure
- Tailgate Won't Open
- Tailgate Won't Stay Open
- Rattling Noises
- Water Leaks
- Known Issues, TSBs, and Recalls
- Buying a Used 2011-2016 Scion tC Tailgate: A Buyer's Guide
- Step 1: Confirm Your Exact Configuration
- Step 2: Physical Inspection Checklist
- Replacement Overview
- Cost Comparison
- OEM Part Numbers
- Frequently Asked Questions (FAQ)
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