2018-2021 Expedition & Navigator Console Trim: Peeling Chrome Recall and Replacement Guide

Major Known Issue: Peeling Chrome on 2018-2024 Ford Expedition (Recall 26V368)

The most significant issue affecting this part is a widespread defect in the chrome-plated trim on the center console of the 2018-2024 Ford Expedition. The problem became so prevalent that it led to NHTSA Safety Recall 26V368, affecting nearly 550,000 vehicles.

The root cause was traced to a supplier's manufacturing process that did not adhere to Ford's specifications. Owners of affected Expeditions will be notified to bring their vehicle to a Ford or Lincoln dealership. A technician will inspect the center console trim and, if bubbling or peeling is present, replace the necessary components free of charge.

Important Note: While they are built on the same platform, the 2018-2021 Lincoln Navigator is not included in this specific recall for peeling chrome trim. The recall is exclusive to the Ford Expedition models.

Common Symptoms of Failure

1. Bubbling or Peeling Chrome Finish (Expedition)

The primary symptom covered by the recall is the cosmetic failure of the chrome trim, typically around the cup holders and high-contact areas. It often starts as small bubbles or a crinkled appearance before the top layer delaminates, exposing the white plastic underneath and creating sharp edges. Before the recall, many owners reported this issue being dismissed by dealerships as normal wear and tear.

2. Rattles, Squeaks, and Buzzing

A common complaint for any interior trim panel is noise. Rattles and buzzing sounds from the center console area are often caused by broken or loose plastic mounting clips. These clips can break during removal for other repairs or simply fatigue over time, allowing two hard plastic surfaces to vibrate against each other. In many cases, these noises can be resolved without replacing the panel by applying felt tape to the contact points.

3. Cracks, Scratches, and Gouges

Like any interior component, the console trim panels are susceptible to physical damage. This can include cracks from being kicked or hit by objects, deep scratches from items being dragged across the console, and general wear in high-contact areas. This type of damage is purely cosmetic and not related to a manufacturing defect.

Buying a Used Console Trim Panel: What to Check

Due to the high cost of new OEM trim pieces, a used panel is an excellent value. However, careful inspection is critical to ensure you get a quality part that fits correctly.

• Verify the Exact Color and Finish: This is the most important step. Ford and Lincoln offered numerous interior color schemes and materials. The provided part numbers reference specific interiors like 'Coffee' or the Black Label 'Chalet' theme. The only way to be certain of a match is to find your vehicle's interior trim code, which is typically located on the Federal Certification Label on the driver's side door jamb. Do not rely on photos alone, as lighting can be deceptive.
• Inspect for Peeling Chrome (Expedition): If buying a panel for a Ford Expedition, meticulously inspect all chrome-accented areas for any sign of bubbling, lifting, or peeling. Run your finger along the edges to feel for sharpness. Prioritize parts that show no signs of this defect.
• Check All Mounting Tabs: Turn the panel over and inspect every mounting tab and clip receiver. Ensure none are cracked, broken off, or show stress marks. A panel with even one broken tab may not sit flush and is likely to cause rattles.
• Look for Signs of Previous Repair: Be wary of panels with signs of glue or epoxy on the backside. These are often failed attempts to fix broken tabs and will not hold up over time.
• Confirm Part Numbers: Whenever possible, match the part number from your old panel to the used one you intend to buy. While panels may look identical, there can be subtle differences in mounting points or shape between an Expedition and a Navigator, or between different trim levels. An eBay listing for a Navigator panel showed part number JL7B-78045M11-A for the lower left side.

Replacement Guide

Replacing the lower side panels of the center console is a relatively simple task that most DIYers can complete with basic tools.

Difficulty: 1 out of 5
Estimated Time: 15-30 minutes per side
Tools Needed: Plastic trim removal tool, possibly a 7mm or 8mm socket.

1. Pry Off the Panel: The side panels are primarily held in by plastic clips. Start at one end, such as the rear, and use a plastic trim removal tool to gently pry the panel away from the main console structure. Work your way along the panel, releasing the clips as you go.
2. Remove Any Screws: Some configurations may have one or two small screws securing the panel, often at the front near the footwell or hidden under other small trim pieces. Check for these before attempting to fully remove the panel.
3. Disconnect Electrical Components (if applicable): If the panel contains ambient lighting or other switches, carefully disconnect the wiring harnesses before completely removing it.
4. Install the New Panel: Align the clips on the new panel with the corresponding holes on the console structure. Firmly press the panel into place until you hear the clips snap in. Reinstall any screws that were removed.

Cost Comparison

Technical Specifications & Part Numbers

Part numbers for these vehicles are highly specific to the trim level, color, and model. The following are examples and should be verified with the vehicle's VIN.

• Ford Expedition (Examples): JL1Z-78044D70-AA, JL1Z-78045A76-AA
• Lincoln Navigator (Examples): JL7Z-78045B30-BA (Support Assembly), JL7B-78045M11-A (Lower Left Side Panel), JL7Z-7804609-AE (Cover Panel)

Frequently Asked Questions