2017-2020 Ford F-150 Floor Console: Fixing Broken Latches, Lids, and Trim

Is This the Right Console For Your F-150?

Symptoms of a Worn or Damaged F-150 Floor Console

While the main body of the console is durable, several smaller components are known to fail from regular use. These issues are typically related to physical wear and tear rather than complex mechanical problems.

1. Broken Armrest Latch

This is the most common failure point. The small plastic latch that secures the main armrest lid can become brittle and break, preventing the console from staying closed. You'll notice the lid popping open during acceleration or when going over bumps. Fortunately, this is a simple and inexpensive part to replace on its own.

2. Weak or Floppy Armrest Lid

The springs in the hinge mechanism that hold the heavy armrest lid open can weaken over time. This causes the lid to not stay open on its own, often slamming shut unexpectedly while you're trying to retrieve items from inside. Some owners have developed DIY fixes, such as shimming the springs to increase tension.

3. Peeling or Bubbling Trim

The silver-painted trim around the cupholders and side panels is prone to bubbling and peeling. This is often caused by long-term abrasion from the driver's or passenger's leg, or from chemical exposure from cleaners or bug spray containing DEET. Once it starts, the peeling can spread quickly, creating a sharp edge.

4. Faulty USB Ports or Power Outlets

The USB hub located inside the console can fail, leading to a loss of Apple CarPlay/Android Auto connectivity or the ability to charge devices. Sometimes, this can be resolved with a SYNC system master reset, but in other cases, the USB module itself requires replacement. Similarly, the 12V power outlets can stop working due to a blown fuse or a loose connection at the back of the console.

Known Issues, TSBs, and Recalls

There are no active recalls for the 2017-2020 F-150 floor console assembly. However, one Technical Service Bulletin (TSB) addresses a related component.

• TSB 18-2364: Some 2015-2019 F-150s may have a console media bin door (the smaller door in front of the cupholders) that gets stuck or will not open. This is often due to the inertia switch for the door getting stuck. The fix involves accessing and resetting the switch or, if that fails, replacing the media bin assembly.

Buying a Used 2017-2020 F-150 Console

A used OEM console is an excellent way to save money, as new replacements are very expensive. Given the common wear items, a thorough inspection is key to getting a good part.

Inspection Checklist:

• Confirm Shifter Type: First and foremost, ensure the console came from a truck with a column shifter. A console from a floor-shift model will have a large cutout and will not fit properly.
• Test the Latch: Press the release button and open and close the main armrest lid several times. Ensure the latch clicks securely into place and doesn't feel loose or cracked. This is the most common part to break.
• Check Hinge Strength: Open the lid all the way and see if it holds its position. If it slowly drifts down or slams shut, the hinge springs are weak.
• Inspect for Cracks: Carefully check the entire plastic body for cracks, especially around the mounting bolt holes at the base and the hinge area.
• Examine the Armrest Surface: Look for rips, tears, or deep wear in the cloth or leather armrest material. Also check for stains or discoloration.
• Check Trim Condition: Look closely at the silver trim pieces for any signs of bubbling, peeling, or flaking.
• Verify Included Parts: Ensure all the small parts are present, including the rubber cupholder inserts, internal storage trays, and the covers for the power outlets. These are often lost and can be difficult to source individually.
• Wiring and Connectors: Flip the console over and check that the wiring harnesses are intact and the connector plugs are not damaged.

Cost Comparison: F-150 Floor Console

Replacement Overview (Difficulty: 2/5)

Replacing the entire console assembly is a manageable DIY project for someone with basic tools. The process generally takes 1-2 hours.

1. Remove Side Panels: Using a plastic trim removal tool, carefully pry off the large plastic side panels on the driver and passenger sides of the console.
2. Remove Top Trim: Pry up the top trim piece that surrounds the cupholders and shifter area (if applicable). This is held in by clips.
3. Unbolt the Console: Remove the 7mm and 10mm bolts that secure the console to the floor brackets. The front seats may need to be slid forward and backward to access all bolts.
4. Disconnect Wiring: Before lifting the console out, carefully reach behind and underneath to disconnect the electrical connectors for the USB hub, 12V outlets, and any rear-facing controls.
5. Remove and Install: Lift the old console out of the vehicle. Place the new console in position, reconnect the wiring, and then reinstall the mounting bolts and trim panels in the reverse order of removal.

OEM Part Numbers & Variants

The full floor console is an assembly of several large parts. The part number you need can vary based on color (Ebony, Camel, etc.) and model year. Always confirm fitment with a VIN. The following are primary component numbers for the 2017-2020 generation:

• Main Console Body: JL3Z-15045A36-BB (Ebony), JL3Z-15045A36-BC (Camel)
• Armrest/Lid Assembly: GL3Z-1506024-BB
• Console Panel Assembly: FL3Z-15045A76-AB
• Trim/Color Variants: JL3Z-15045E24-AE, JL3Z-15045E24-BE

Frequently Asked Questions (FAQ)