2017-2023 McLaren 720S Center Console: IRIS Glitches and Trim Inspection
This guide covers the common electronic failures, physical wear points, and critical inspection checks for the center console in the McLaren 720S.
- The most common center console issue is the unreliable IRIS infotainment system, which often suffers from freezing, crashing, and connectivity drops.
- Many electronic problems can be caused by a low battery due to parasitic drain; always use a battery tender if the car sits for more than a week.
- Replacement is extremely difficult (5/5) and should only be performed by a qualified McLaren specialist to avoid damaging the complex assembly and surrounding trim.
- When buying a used console, prioritize sellers who guarantee electronic functionality, as it's impossible to test the screen and modules without installing them.
Symptoms of Center Console Failure in the McLaren 720S
Failures in the 720S center console are most often related to the integrated electronics, specifically the IRIS infotainment system. Physical wear is less common but can occur on high-touch surfaces.
1. IRIS Infotainment System Malfunctions
The most widely reported issue with the 720S is the temperamental nature of its IRIS infotainment system. These problems are often software-based and can manifest in several ways:
- Screen Freezing or Lagging: The central display may become unresponsive, freeze on the startup logo, or lag significantly when switching between menus.
- Intermittent Connectivity: Bluetooth and Apple CarPlay connections may frequently drop or fail to connect altogether. This can sometimes be traced to a bad USB cable or software conflicts.
- Backup Camera Failure: The reverse camera may fail to display when reverse gear is selected, showing a black screen instead.
- System Crashes: The entire unit may go black or spontaneously reboot, temporarily losing all infotainment functions.
In many cases, a simple system reset (holding the power button for 10 seconds) or a full vehicle restart can temporarily resolve these glitches. McLaren has also released several firmware updates to address these problems, so ensuring the system is running the latest software is a key diagnostic step. If software fixes don't work, the issue could be a more serious hardware problem like a failed central processor module or a chafed wiring harness behind the dashboard.
2. Worn or Damaged Buttons and Trim
The physical surfaces of the center console can show wear over time. This is primarily a cosmetic issue but can be expensive to fix.
- Peeling Button Graphics: The paint or graphics on frequently used buttons, like the ignition or window switches, can peel or wear away. This can be accelerated by cleaning products or even hand sanitizer.
- Scratched or Faded Carbon Fiber: The clear coat on carbon fiber trim pieces can become scratched or hazy.
- Worn Alcantara or Leather: The armrest and side trim can become matted, stained, or worn, particularly on the driver's side.
3. Active Dynamics Panel or Vehicle Control Faults
While less common, failures can occur with the vehicle control buttons housed in the console. An owner reported a recurring "suspension failure" message on the dash which rendered the Active Dynamics Panel and nose lift controls inoperable until the car was restarted. Such issues are often tied to problems in other vehicle systems (like a faulty suspension sensor) rather than the console buttons themselves, but they prevent the use of these key controls.
Pro Tip: Many electronic gremlins on a 720S can be traced to a weak battery. The car has a significant parasitic draw, and if it sits for more than a couple of weeks without a battery tender, the low voltage can cause a host of random module faults. Before diagnosing a faulty console, ensure the battery is fully charged and healthy.
Buying a Used 2017-2023 McLaren 720S Center Console
Due to the extremely high cost of new OEM parts, a used center console can be a viable option. However, careful inspection is critical, especially given the integrated electronics.
Physical Inspection Checklist:
- Examine All Surfaces: Closely inspect leather, Alcantara, and carbon fiber surfaces for deep scratches, cracks, delamination, or stains. Pay special attention to the armrest and the trim near the seatbelt buckles.
- Check Button Condition: Look at every button. Ensure the graphics are intact and not peeling or worn. Press each button to make sure it moves freely and doesn't stick.
- Inspect Mounting Points: Turn the console over and check all plastic mounting tabs and screw holes. These are fragile and can easily break during removal. A console with broken tabs will not fit securely and may rattle.
- Verify Part Numbers and Configuration: The 720S was available with different interior trim options (e.g., full leather, Alcantara, various carbon fiber packages). Ensure the materials and options on the used console match the vehicle's original specification.
The Electronics Gamble:
The biggest risk when buying a used console is the condition of the integrated electronics (IRIS screen, control modules, switchgear). It is nearly impossible to test these components without installing them in a vehicle. You are relying on the seller's description and return policy. Whenever possible, purchase from a reputable recycler who guarantees the part is functional.
Known Issues, TSBs, and Recalls
While there are no recalls specifically for the center console, several significant recalls and TSBs exist for the 720S that buyers should be aware of.
- NHTSA Recall 20V231000: A foam pad under the fuel tank could trap moisture, leading to corrosion and a potential fuel leak. This affects 2016-2020 models.
- NHTSA Recall 25V216000: Incorrectly routed brake lines could cause brakes on the wrong side to activate, potentially leading to a rear wheel locking up. This affects certain 2020-2025 vehicles.
- Technical Service Bulletins (Knowledge Articles): McLaren has issued over 100 TSBs (which they call "Knowledge Articles") for the 720S, covering a wide range of known issues and repair procedures. These can address everything from infotainment software updates to mechanical adjustments.
Cost Comparison
Replacing the center console on a McLaren 720S is an expensive proposition. The main assembly is often sold in multiple pieces, making a full replacement costly.
| Part Type | Estimated Cost | Notes |
|---|---|---|
| New OEM | $8,000 - $15,000+ | Extremely expensive and must be ordered through a McLaren dealer. Price varies based on carbon fiber and leather options. |
| New Aftermarket | $800 - $2,500 | Primarily consists of carbon fiber replacement trim pieces, not a full console assembly. |
| Used OEM | $1,000 - $3,500 | Price depends heavily on condition and which components are included. A used console with Alcantara/leather was seen for around $1,100. |
| Shop Labor | $1,500 - $3,000+ | This is a labor-intensive job requiring 8-12 hours of work by a specialist familiar with McLaren vehicles. |
Frequently Asked Questions (FAQ)
Can I fix a freezing infotainment screen myself?
You can try two things. First, perform a soft reset by pressing and holding the infotainment system's power button for about 10 seconds until it reboots. Second, ensure the car's battery is fully charged using a McLaren-approved battery maintainer, as low voltage is a common cause of electronic issues. If these steps don't work, a dealer or specialist will need to check for software updates or diagnose a potential hardware fault.
Is replacing the center console a DIY job?
No, this is not recommended for DIY mechanics. The process is extremely complex, involving the removal of seats and many delicate trim pieces held by numerous hidden screws and clips. The risk of damaging expensive interior components or the console itself is very high. This job is best left to a professional technician with experience working on McLaren vehicles. The installation difficulty is a 5 out of 5.
My Active Dynamics Panel isn't working. Is the console broken?
Not necessarily. If you see a fault message on the dashboard (e.g., "Suspension Failure"), the car's main computer may disable the panel as a precaution. The problem is likely with the system mentioned in the error (like a suspension sensor), not the physical buttons on the console. The root cause must be diagnosed with a McLaren-specific scan tool.
Why are my Apple CarPlay and Bluetooth connections so unreliable?
This is a very common complaint. Start by using a high-quality, certified USB cable and make sure your iPhone's iOS is up to date. Also, have a dealer check if your car's infotainment firmware is the latest version, as McLaren has released updates to improve stability. If the problem persists, it could indicate a hardware issue with the infotainment module.
Technical Specifications
Integrates IRIS infotainment screen, Active Dynamics Panel, gear selector, and various vehicle control switches. Available in multiple trim finishes including leather, Alcantara, and exposed carbon fiber.
We Have This Part in Stock
The information in this article is provided for general reference and educational purposes only. Vehicle specifications, procedures, and part compatibility can vary by production date, trim level, and region. Always consult your vehicle's factory service manual and verify part numbers before purchasing or performing repairs. Safety-critical components such as airbags, seat belts, and braking systems should be installed by a qualified professional.
- McLaren 720S:
- 🛍️ Shop This Part
- Symptoms of Center Console Failure in the McLaren 720S
- 1. IRIS Infotainment System Malfunctions
- 2. Worn or Damaged Buttons and Trim
- 3. Active Dynamics Panel or Vehicle Control Faults
- Buying a Used 2017-2023 McLaren 720S Center Console
- Physical Inspection Checklist:
- The Electronics Gamble:
- Known Issues, TSBs, and Recalls
- Cost Comparison
- Frequently Asked Questions (FAQ)
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