2021-2024 Honda Odyssey Console: Fixing a Dead Wireless Charger

Symptoms of a Failing Center Console

Failures in the Odyssey's center console can be either physical or electronic. Given the integrated technology, electronic issues are common.

1. Wireless Phone Charger Stops Working or is Intermittent

This is the most reported electronic issue. The phone may begin to charge and then stop, or it may not charge at all, even when correctly placed on the pad. A Technical Service Bulletin (TSB) issued for other Honda models with similar chargers points to software compatibility issues between the charger and certain phones, with the official fix being a replacement of the charger unit. The indicator light on the charger may flash or not illuminate at all.

2. Center Display and Audio Shut Down ('MOST Net Off' Error)

In some cases, a failure within the console's wiring or control unit can cause a complete shutdown of the infotainment system. Owners have reported the speakers popping, followed by the main screen going black with a 'network communication lost MOST net off' message. This appears to be a more severe, though less common, electronic failure that may be linked to heat buildup within the console.

3. Dead USB or 12V Power Ports

The power ports integrated into the console can fail, leaving you unable to charge devices. This is typically caused by a blown fuse, a loose connection in the wiring harness behind the console, or a failure of the port itself.

4. Physical Damage

Like any interior part, the console is susceptible to physical wear and tear. Common issues include:

• Broken Lid or Latch: The main storage compartment lid may not stay closed or the latch mechanism can break from repeated use.
• Cracked or Scratched Trim: Plastic trim pieces can get scratched or cracked from daily use.
• Rattles and Squeaks: Loose internal components or mounting bolts can cause annoying noises while driving.

Known Issues, Recalls, and Technical Service Bulletins (TSBs)

As of this writing, there are no specific recalls for the center console assembly on the 2021-2024 Honda Odyssey. However, related information is available:

• Wireless Charger TSB (Related Models): Honda issued TSB 24-061 for 2019-2023 Passport, Pilot, and Ridgeline models for a symptom where the 'Wireless Charger Stops Charging'. The cause is cited as 'Software specifications can cause some phones to have issues charging', and the corrective action is to replace the wireless charger unit. This strongly suggests a similar root cause for Odyssey models experiencing the same problem.
• Rearview Camera Display Recall: A recall was issued for a faulty communication cable connector that could cause the rearview camera image to not appear on the center display. This is not a failure of the console itself, but of a related system that uses the same screen.

Buying a Used 2021-2024 Odyssey Center Console

A used OEM console is often the best value, providing perfect fit and color match. However, careful inspection is key, especially with the integrated electronics.

What to Inspect on a Used Console

• Verify the Features: Confirm the console has the options your vehicle is equipped with, primarily the wireless charging pad. Ask the seller for the VIN of the donor vehicle to confirm its trim level (Elite in US, Touring in Canada).
• Check the Wiring Harness: Inspect the electrical connectors on the side or bottom of the console. Ensure the wiring harness has not been cut or damaged during removal. All connectors should be intact.
• Test the Lid and Latches: Open and close the main storage lid multiple times. Ensure it latches securely and opens smoothly. Check any other sliding trays or doors for proper function.
• Inspect Mounting Points: Look at the bottom and sides of the console. All plastic mounting tabs and bolt holes should be intact and free of cracks. Broken tabs are a major red flag and can lead to a loose, rattling installation.
• Examine Cosmetic Condition: Check for deep scratches, scuffs, or discoloration on the plastic and trim surfaces. For a part this new, you should expect minimal wear.

Cost of Replacement

Replacing the center console can be expensive if buying new from a dealer, making a used OEM part an attractive option.

Installation Overview

Replacing the center console is a manageable DIY job for most people. The process is straightforward and requires basic tools.

• Difficulty: 2/5
• Estimated Time: 1-1.5 hours
• Tools Required: 10mm socket, plastic trim removal tools.

General Steps:

1. Move the front seats all the way back for access.
2. Using a plastic trim tool or your fingers, lift up the rubber mats at the front and rear of the console's lower storage tray to expose the mounting bolts.
3. Remove the two 10mm bolts at the front and the two 10mm bolts at the rear.
4. Gently pull outwards on the plastic side panels near the front of the console (by the footwells) to unclip them. They pull straight off.
5. On the passenger side, locate and disconnect the electrical connectors for the power ports and wireless charger.
6. The entire console assembly can now be carefully lifted up and removed from the vehicle.
7. Installation is the reverse of removal. Be sure to reconnect all electrical harnesses before bolting the new console in place.

Frequently Asked Questions (FAQ)

Part Number Reference