Grand Cherokee & Durango Remote CD Player: Programming, Problems, and Replacement (2014-2022)

Symptoms of a Failing CD Player

Failure of the remote CD player in the Jeep Grand Cherokee and Dodge Durango is almost always related to the mechanical operation of the unit or its ability to read discs. Since it's a separate module, its failure typically does not affect the main Uconnect radio's functions like AM/FM radio, satellite radio, or navigation.

• Disc Loading or Ejecting Issues: The most common problem is a mechanical failure of the loading mechanism. You may find the player refuses to accept a disc, or it may take a disc but then fail to eject it on command. You might hear grinding or clicking noises during these attempts.
• Disc Read Errors: The player may accept a disc but be unable to play it. The Uconnect screen might display an error like "No Disc," "Check Disc," or "No Audio Found." This often points to a failing laser reader.
• Skipping or Pausing Playback: If the laser is weak or the disc-spinning motor is failing, playback may skip, stutter, or pause intermittently, even with clean, unscratched CDs.
• Unit Not Recognized: In some cases, the entire unit may not be recognized by the Uconnect system. The "Disc" or "CD" source option may be grayed out or missing entirely from the audio menu. While this can indicate a complete electronic failure of the player or a wiring issue, it is also the primary symptom of a player that has been installed but not programmed to the vehicle.

Known Issues, Recalls, and TSBs

As of this writing, there are no specific recalls or Technical Service Bulletins (TSBs) issued by the NHTSA for the remote CD player module itself. However, there have been several software-related recalls and customer satisfaction campaigns for the Uconnect head units that this player connects to. For example, recall W30 / NHTSA 20V-191 involved a software update to fix issues with the rearview camera display on some 2019-2020 Dodge Durango models. While these do not directly address the CD player, keeping your Uconnect system's software up to date is always a good practice to ensure all connected accessories function properly.

Programming & Installation Requirements

This is the single most important factor to understand when replacing this CD player. A replacement unit, whether new or used, is not plug-and-play. After the hardware is installed, the vehicle's Body Control Module (BCM) must be programmed to enable the feature. Without this step, the Uconnect radio will not know the player exists, and the "Disc" source option will not appear.

You have three main options to get a replacement CD player programmed:

1. Dealer Programming: A Chrysler, Dodge, Jeep, or Ram dealership can use their proprietary wiTECH software to add the sales code RH1 to your vehicle's configuration. This tells the BCM that the optional CD player is installed. This is the official method and typically costs about one hour of shop labor.
2. DIY Programming Tools: For advanced DIYers, the AlfaOBD software, combined with a compatible OBD-II interface, can access the BCM settings. You would need to find and enable the "EDM external disc module present" setting. This is a powerful tool that can make many other changes to your vehicle's configuration.
3. OBD-II Programmers: Companies like OBD Genie offer a simple, single-purpose programmer that you plug into your vehicle's OBD-II port. It automatically performs the programming sequence to enable the CD player feature. Note that for vehicles model year 2018 and newer, a security gateway bypass module is also required to allow the programmer to communicate with the BCM.

Buying a Used CD Player: What to Look For

A used OEM CD player is an excellent, cost-effective choice, as there are no direct-fit aftermarket alternatives for this integrated unit. Since these parts are identical between the Grand Cherokee and Durango, you can widen your search to include parts from either vehicle.

• Verify Part Numbers: Look for part numbers like 5091245AB, 5091245AC, 5091245AD, or 5091245AE. These are all superseded versions of the same part and are interchangeable.
• Physical Inspection: Check the front slot for any signs of damage or foreign objects. Ensure the electrical connector pins on the back are straight and free of corrosion.
• Ask the Seller: If buying online, ask the seller if the unit was tested. Specifically, ask if it successfully loaded and ejected a disc. This is the most common point of failure.
• Understand the Programming: Remember that the cost of the part is not your final cost. Factor in the potential need for dealer programming or the cost of a DIY tool like AlfaOBD or an OBD Genie programmer.

Replacement Overview

Replacing the remote CD player is a straightforward job that a DIYer can typically complete in about an hour. The unit is located inside the center console armrest storage bin.

1. Disconnect the vehicle's battery to prevent any electrical issues.
2. Carefully pry off the side trim panels on both the driver and passenger sides of the center console. These are held in by clips.
3. Once the side panels are off, you will see the screws that hold the center console bin and CD player assembly in place.
4. Remove the screws and carefully lift the assembly. You will need to disconnect the electrical harness connected to the back of the CD player.
5. Unscrew the old CD player from the console bin housing and install the new one.
6. Re-installation is the reverse of removal. Connect the electrical harness, secure the assembly, and snap the side panels back into place.

After physical installation, you may need to have the unit programmed as described in the section above.

Cost Comparison

The cost to get a working CD player can vary significantly based on the path you choose.

Vehicle & Year Compatibility

• 2014-2022 Jeep Grand Cherokee (WK Body Style)
• 2016-2022 Dodge Durango

Frequently Asked Questions (FAQ)