2018-2021 Nissan NV200 Backup Camera Failure: Blank Screen Diagnosis and Replacement
This guide covers the common causes of a blank or flickering backup camera screen on the 2018-2021 Nissan NV200, including a critical software recall and how to choose a reliable used replacement.
- For 2018-2019 models, a blank screen may be due to a software recall (NHTSA 19V654000) and not a broken camera. Check with a dealer first.
- The correct OEM part number is 28442-9SJ0A; cameras from earlier NV200s are not compatible.
- Common failure symptoms include a blank screen, 'no signal' message, or a flickering image, often due to wiring issues or internal failure.
- Replacement is a simple DIY job that takes about an hour and requires no special programming.
Common Failure Symptoms

When the backup camera on a 2018-2021 Nissan NV200 begins to fail, the symptoms are usually obvious on the dashboard display. Before assuming the camera itself is broken, it's important to check for a software issue related to a recall affecting 2018-2019 models (see below).
- Blank or Black Screen: When you shift into reverse, the screen is completely black. This could mean the camera has no power or has failed internally.
- "No Signal" Message: The display turns on but shows a "No Signal" error. This often points to a problem with the wiring or a loose connection between the camera and the head unit.
- Flickering or Intermittent Image: The video feed cuts in and out. This is a classic sign of a frayed wire or a loose connector, often where the wiring passes from the vehicle body to the rear doors.
- Blurry, Foggy, or Distorted Image: The image is difficult to see clearly. This is commonly caused by moisture getting inside the camera housing or condensation on the lens. A dirty lens can also cause blurriness and should be the first thing you check.
- Black and White Image: A picture that loses its color is often a sign of a poor electrical connection or an internal failure within the camera's sensor.
Important Recall for 2018-2019 Models: Is Your Camera Really Broken?

Recall Notice: Nissan issued a major recall in September 2019 (NHTSA ID: 19V654000) for over 1.2 million vehicles, including the 2018-2019 Nissan NV200.
The problem was a software issue, not a hardware failure. The system allowed a user to adjust the camera display settings to the point where the image was no longer visible. The system would then save this setting, so the next time the driver shifted to reverse, the screen would be blank. This violates Federal Motor Vehicle Safety Standards.
The fix is a simple software update performed by a Nissan dealer, free of charge. Before you buy a replacement camera for your 2018 or 2019 NV200, you should contact a Nissan dealer or use the NHTSA's website to check if your vehicle's VIN is affected by this recall and if the update has been performed. This could save you hundreds of dollars.
Buying a Used Camera Projector: What to Check

A used OEM camera is an excellent, cost-effective alternative to an expensive new part. Because this is an electronic component, a careful inspection is key to getting a good part.
1. Verify the Part Number
This is the most important step. The 2018-2021 NV200 requires part number 28442-9SJ0A. Earlier models (2013-2017) use a different, incompatible camera. Do not purchase a camera without confirming this exact part number is printed on the unit.
2. Inspect the Lens
Examine the camera lens closely. Look for:
- Cloudiness or Moisture: Check for any fogginess or water droplets visible inside the lens. This indicates the seal has failed and the camera will likely have a blurry image or fail completely.
- Deep Scratches: Minor scuffs are normal, but deep scratches on the lens will permanently distort the image.
3. Check the Electrical Connector
Look at the electrical connector and pins. The plastic housing should be free of cracks, and the metal pins inside should be straight, clean, and free of any green or white corrosion. A damaged connector can cause intermittent signal or a total failure.
4. Ask About the Source Vehicle
While not as critical as physical condition, knowing the history of the part is helpful. Ask the seller for the VIN or mileage of the vehicle it came from. A camera from a lower-mileage, accident-free vehicle is always a better bet.
Pro Tip: Used OEM cameras are often a better choice than cheap, new aftermarket units. The fitment, connector, and video quality of an original Nissan part are guaranteed to work with your vehicle's system, whereas some aftermarket cameras can have issues with image quality or compatibility.
Cost to Replace the 2018-2021 NV200 Camera Projector
Replacing the backup camera can be very expensive if you buy a new part from a dealer, but much more affordable if you use a recycled OEM part.
| Part Type | Estimated Cost |
|---|---|
| New OEM (Dealer) | $825 - $945 |
| Used OEM (Recycled) | $150 - $250 |
| New Aftermarket | $40 - $150 |
| Shop Labor | $75 - $150 |
DIY Replacement Guide
Replacing the NV200's backup camera is a straightforward job that most DIY mechanics can complete in under an hour. One owner reported the job was "plug and play" and took about an hour using online videos for reference.
- Difficulty: 2 out of 5
- Estimated Time: 0.5 - 1 hour
- Tools Needed: Basic hand tools, including a socket set and plastic trim removal tools.
The general steps involve removing the interior trim panel from the rear door where the camera is mounted, disconnecting the camera's electrical connector, unbolting the old camera, and installing the new one in its place. No special programming is required for a direct OEM replacement.
Frequently Asked Questions (FAQ)
Does the backup camera need to be programmed after installation?
No, if you are replacing the old camera with a genuine OEM part (new or used), it is a plug-and-play installation. No programming or calibration is needed.
My screen is blank. Is the camera definitely broken?
Not necessarily. On 2018-2019 models, first check if your vehicle is part of the software recall (NHTSA ID 19V654000) which could cause a blank screen. Also, check the fuse for the camera system and inspect the wiring for any visible damage before replacing the part.
Can I use a camera from an older Nissan NV200?
No. The camera for 2018-2021 models is part number 28442-9SJ0A. Earlier models (2013-2017) use a different part number (28442-JX01A) which is not compatible.
Why is my camera image foggy?
First, try cleaning the exterior of the lens with a soft, damp cloth. If the fogginess is inside the lens, it means the camera's seal has failed and moisture has gotten in. In this case, the camera assembly must be replaced.
Part Numbers and Compatibility

| Part | Part Number | Vehicle Fitment |
|---|---|---|
| Rear View Camera Projector | 28442-9SJ0A | 2018-2021 Nissan NV200 (S, SV, Taxi) |
Technical Specifications
OEM Part Numbers: 28442-9SJ0A 284429SJ0A
Wired, rear-mounted park assist camera.
The information in this article is provided for general reference and educational purposes only. Vehicle specifications, procedures, and part compatibility can vary by production date, trim level, and region. Always consult your vehicle's factory service manual and verify part numbers before purchasing or performing repairs. Safety-critical components such as airbags, seat belts, and braking systems should be installed by a qualified professional.
- Nissan NV200:
- Common Failure Symptoms
- Important Recall for 2018-2019 Models: Is Your Camera Really Broken?
- Buying a Used Camera Projector: What to Check
- 1. Verify the Part Number
- 2. Inspect the Lens
- 3. Check the Electrical Connector
- 4. Ask About the Source Vehicle
- Cost to Replace the 2018-2021 NV200 Camera Projector
- DIY Replacement Guide
- Frequently Asked Questions (FAQ)
- Part Numbers and Compatibility
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